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IT Trainer (Law Firm Experience) in Baltimore, Maryland at Latitude Inc

Salary: $70000 - $85000Job Function: Human Resources
Latitude Inc
Baltimore, Maryland, 21201, United States
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Job Description

IT Trainer (Law Firm Experience)

Position Overview:

We are seeking an experienced IT Trainer with a strong background in law firm technology environments to design, develop, and deliver engaging training programs for our attorneys, paralegals, and support staff. The ideal candidate will have hands-on experience training users on legal applications, document management systems, and Microsoft Office tools within a professional services context.
Responsibilities:
  • Develop, deliver, and maintain IT training programs for end-users across all departments, focusing on both technical proficiency and workflow efficiency.
  • Conduct onboarding sessions for new hires, ensuring they are proficient in the firms technology stack.
  • Create training materials, including user guides, quick reference sheets, and e-learning content tailored for legal professionals.
  • Train users on key legal software systems, such as:
  • Document Management Systems (e.g., iManage, NetDocuments)
  • Practice Management or Billing Systems (e.g., Elite 3E, Aderant)
  • Timekeeping, dictation, and case management tools
  • Deliver group and one-on-one sessions, both in person and virtually, across multiple offices as required.
  • Collaborate with IT and Practice Support teams to identify training needs and technology adoption gaps.
  • Provide post-training support and serve as a technology resource for ongoing user assistance.
  • Assist with technology rollouts and upgrades, developing training and communication strategies to ensure smooth transitions.
  • Measure training effectiveness through feedback surveys and performance metrics, implementing improvements as needed.

$70,000 - $85,000 a year

Job Location

Baltimore, Maryland, 21201, United States

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