Assistant Cheese Manager at Wilson Farm – Lexington, Massachusetts

Who is Wilson Farm?

Wilson Farm has been in operation at its present location since 1884. Our customers shop with us for our highly regarded bakery; our grocery selections; our fresh, locally grown produce; our range of delicious prepared foods from our kitchen; our beautiful flowers and plants (many grown on premises); and our courteous and helpful staff. We employ customer-driven individuals that are dedicated to enhancing our warm and inviting farm-fresh shopping experience.

Job Summary:

The Assistant Cheese Manager supports the Cheese Manager in overseeing all aspects of the

cheese department, ensuring excellent customer service, product quality, and department

cleanliness. This role assists in managing inventory, merchandising displays, training staff, and

meeting sales goals. The ideal candidate has a passion for cheese, strong product knowledge, and

retail experience. This position has an hourly rate of pay of $25-$29 based on experience.

Job Responsibilities & Expectations:

• Assist in daily operations of the cheese department, ensuring compliance with food safety and sanitation standards.
• Maintain proper stock levels by monitoring inventory, placing orders, and rotating product.
• Set up and maintain visually appealing and well-stocked cheese displays and merchandising cases.
• Provide excellent customer service by assisting shoppers with product knowledge, pairings, and tastings.
• Train and support cheese department staff, promoting a positive and productive work environment.
• Monitor quality of all cheese products and remove any items past their prime.
• Assist in implementing promotional plans and seasonal displays to drive sales.
• Stay informed about new products, industry trends, and vendor offerings.
• Handle receiving, pricing, and labeling of cheese products accurately.
• Ensure cleanliness and organization of the work area, tools, and refrigeration units.

Qualifications:

• Prior experience in specialty food retail, preferably in a cheese or deli department.
• Prior experience in a management role/capacity.
• Knowledge of domestic and international cheeses, proper storage, and cutting techniques.
• Excellent customer service and interpersonal skills.
• Strong organizational and time-management skills.
• Ability to lift up to 50 lbs and work on your feet for extended periods.
• Availability to work flexible hours, including evenings, weekends, and holidays.

Preferred Skills:

• Experience with cheese slicing, wrapping, and presentation.
• Food safety certification (e.g., ServSafe).
• Passion for artisan food and gourmet products.