Client Service Representative at IPB Holding LLC – Grand Rapids, Michigan

Are you looking to make a difference in people’s lives while making an excellent living? Have you ever considered a career as a Client Service Rep covering local physicians? If you have then then this is a great opportunity for you to work as a Client Service Representative.

LabX Diagnostic Systems is a laboratory leader in medication monitoring and drug testing. What unites us here at LabX Diagnostics is that our values and our common purpose is just one purpose - to help our clients succeed. LabX Diagnostics sets high standards, develops our team and delivers a quality service that will surpass our clients’ expectations.

Client Service Representative Job Responsibilities:

• Service to current clients within a defined geography.
• Provide technical product and procedure expertise to clients.
• Build strong professional relationships, establish credibility and rapport with clients.
• Establish and maintain excellent communications and relationships with co-workers and assigned physicians and healthcare providers.
• Demonstrate honesty and integrity while modeling behaviors consistent with company standards and policies for business and compliance related matters.
• Knowledge of Microsoft Office products including Outlook, Word, PowerPoint, and Excel
• Excellent interpersonal, written, and verbal communication skills needed for pharmaceutical sales.
• Excellent analytical skills and proven strategic thinker.
• Advanced Skill in organization and follow-up
• Aptitude for learning technical and scientific product relation information.
• Highly motivated for success with a “can do” attitude.
• Completion of compliance training (we provide)
• Ability to manage multiple tasks at once, to maintain a high level of client care.
• Ability to demonstrate good judgment, discretion, and compliance to industry ethical guidelines.

Travel 90% of the time

Must have reliable transportation.

Generous Car Allowance

Medical, Dental, Vision, and Life Insurance options, 401(k)

Company issued phone and computer/tablet.

Monday – Friday hours vary.

Minimum Experience Entry-level