Business Analyst II at InComm – Salt Lake City, Utah

When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.

We are significantly growing our Engineering and IT teams in Brazil and are focused on finding talent for various financial technology (Fintech) engineering, database, development, and testing teams.

InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future. We anticipate developing future leaders for our teams in Brazil!

Benefits include health and dental insurance, meal and restaurant vouchers, fixed monthly stipend for internet and mobile expenses, InComm hardware/software, and annual bonuses! All positions are CLT.

You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram.

• Partner with Product Managers to understand Fintech product strategy, regulatory considerations, and customer needs.\

• Translate business requirements into detailed user stories with clear acceptance criteria

• Ensure backlog items are prioritized, refined, and ready for development.

• Agile Facilitation & Delivery

• Facilitate Scrum ceremonies including sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives.

• Support a hybrid Agile model (Scrum + Kanban) to ensure efficient workflow and continuous delivery.

• Remove blockers and promote team alignment and accountability.

• Able to quickly adjust and support changing priorities per business needs.

• Elicit and document functional and non-functional requirements, including compliance and security considerations relevant to Fintech.

• Develop process flows, data mappings, system interaction diagrams, and basic wireframes where needed.

• Manage individual release contents contributing to the management of the overall development roadmap.

• Analyze APIs and integrations; support testing and validation efforts.

• Act as the primary interface between Product and Engineering teams.

• Collaborate with Architects and Tech Leads to ensure requirements align with system design and technical feasibility.

• Partner with QA/Automation teams to define test scenarios and acceptance criteria.

• Work with DevOps and Production Support teams to ensure smooth releases and incident resolution.

• Use tools such as Azure DevOps or Jira for backlog management and tracking.

• Utilize Postman (basic level) to test APIs and validate endpoints as needed.

• Maintain clear documentation in Confluence or similar platforms.

• Create low-fidelity wireframes or mockups to clarify requirements when necessary

• Communicate effectively across geographically distributed teams.

• Provide regular updates on progress, risks, and dependencies.

• Facilitate stakeholder demos and feedback sessions.

• 5+ years of experience as a Business Analyst in a software engineering environment, preferably within Fintech or financial services.

• Strong experience working in Agile environments (Scrum, Kanban, or hybrid).

• Hands-on experience facilitating Scrum ceremonies.

• Excellent skills in writing user stories, acceptance criteria, and functional documentation.

• Strong communication and stakeholder management skills.

• Experience working with distributed/global teams

Preferred Qualifications

• Scrum Master Certification (e.g., CSM, PSM) is strongly preferred.
• Familiarity with Azure DevOps or Jira.
• Experience with wireframing tools such as Balsamiq (or similar) to create mockups and visual requirements.
• Understanding of APIs, microservices architecture, and system integrations.
• Basic experience using Postman for API testing.
• Exposure to CI/CD pipelines and DevOps practices
• Basic understanding of Oracle SQL for querying and validating data.

InComm provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.

*This position is eligible for the Employee Referral Bonus Program - Tier III

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