P.S. Speakeasy - Cocktail Server at Hotel Phillips – Kansas City, Missouri

Tucked away and intentionally discreet, P.S. Speakeasy is an upscale, intimate cocktail lounge inspired by classic speakeasy culture and elevated hospitality. Our guests come to us for more than a drink—they come for an experience defined by atmosphere, intention, and exceptional service.

P.S. Speakeasy is managed by Arbor Lodging, a leading hotel investment and management company with a growing portfolio across the U.S., Mexico, and the Caribbean. Arbor partners with top brands including Marriott, Hilton, Hyatt, and IHG, and is known for its proactive, people-first service culture.

If you are a polished, confident server who understands timing, discretion, and the art of hospitality, this role was designed for you.

Summary:

As a Server at P.S. Speakeasy, you are a key part of the guest experience. You will guide guests through thoughtfully crafted cocktails and menu offerings while maintaining the elevated, immersive ambiance that defines our space. This role requires professionalism, strong communication skills, and the ability to read the room—knowing when to engage and when to let the experience speak for itself.

What You’ll Do

• Deliver a seamless, elevated dining and cocktail experience from greeting to farewell
• Confidently describe menu items, ingredients, preparation methods, and cocktail profiles
• Take accurate orders and serve food and beverages responsibly and efficiently
• Anticipate guest needs and provide attentive yet unobtrusive service
• Process checks and payments in accordance with company policies
• Maintain impeccable table presentation, glassware, linens, and station cleanliness
• Prepare and break down your station before and after service
• Uphold a professional, polished demeanor at all times
• Support the overall guest experience by being knowledgeable about the hotel’s amenities and services
• Assist with opening, closing, and side work as needed
• Accurately report tips in compliance with IRS and company guidelines
• Perform additional duties as assigned

Qualifications:

• Proven experience serving in an upscale restaurant, cocktail lounge, speakeasy, or fine-dining environment
• Exceptional guest service and interpersonal skills
• Strong attention to detail and ability to multitask in a fast-paced, high-expectation setting
• Poise, professionalism, and emotional intelligence
• Ability to work evenings, weekends, and late nights
• Ability to stand and move for extended periods and lift up to 50 lbs
• High school diploma or equivalent experience
• Ability to obtain and maintain all required certifications

Benefits:

• Competitive salary
• Annual review with increase potential
• 401k program with company match
• Medical, Dental, and Vision insurance available to eligible employees
• Wellness benefits available to eligible employees
• A culture that rewards accountability, integrity, and heart-led hospitality

Arbor’s Guiding Principles:

Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:

• Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
• Lead with Heart - Be kind, passionate and hospitable.
• Be Accountable - Take ownership and deliver results.
• Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
• Celebrate Differences - Embrace diversity; respect individual opinions and ideas.

Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements).

Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.