Customer Service Call Center Agent in Elkhart, Indiana at ASA ELECTRONICS LLC
ASA ELECTRONICS LLC
Elkhart, Indiana, 46514-8642, United States
Posted on
Explore Related Opportunities
Computer Support Specialists jobs near me in IndianaJobs near me in IndianaComputer Support Specialists jobs
Job Description
Position SummaryRespond to technical support requests via phone, email, chat, or ticketing system Diagnose and troubleshoot system issues with product Provide step-by-step guidance to users to resolve technical problems Document issues, resolutions, and processes Follow up with users to ensure issues are fully resolved Qualifications1–3 years of customer service troubleshooting support. Strong problem-solving and analytical skills Excellent communication and customer service skills Ability to explain technical concepts to non-technical users Strong organizational and time management skills Ability to prioritize and manage multiple tasks Electronics interest and/or experience a plus Work Environment & Physical RequirementsPrimarily office environment May require occasional lifting of equipment (up to 25 lbs) May require after-hours or on-call support depending on business needs Compensation & BenefitsCompetitive salary based on experience Health, dental, and vision insurance 401(k) with company match Paid time off and holidays Professional development opportunities
This position is responsible for providing technical troubleshooting support by phone to internal users and/or external customers. This role troubleshoots ASA product issues, ensuring timely resolution and a high level of customer satisfaction. The ideal candidate is detail-oriented, customer-focused, and comfortable working in a fast-paced environment.
Key ResponsibilitiesScan to Apply
Just scan this QR code to apply from your phone.
Job Location
Elkhart, Indiana, 46514-8642, United States
Frequently asked questions about this position
Similar Jobs In Elkhart, Indiana
Patient Svc Tech Spc KAL
Beacon Health System
Kalamazoo, Michigan
Patient Svc Tech Spc KAL
Beacon Health System
Kalamazoo, Michigan
IT Services Intern
Goshen Health
Goshen, Indiana
Technician KAL
Beacon Health System
Kalamazoo, Michigan
Technician KAL
Beacon Health System
Kalamazoo, Michigan
Apply NowYour application goes straight to the hiring team
By submitting your application, you understand and agree to JobTarget's
Terms of Use and
Privacy Policy.