Workforce Case Manager/Outreach at Norris Square Civic Association – Philadelphia, Pennsylvania

Job Title: Workforce Case Manager

Are you passionate about helping individuals achieve their employment goals and improve their quality of life? We are seeking a dedicated Workforce Case Manager to join our team. In this role, you will work closely with clients to assess their needs, develop personalized employment plans, and connect them with resources that support their career development. If you are committed to making a positive impact in people's lives through employment services, we encourage you to apply.

Key Responsibilities:

- Conduct comprehensive assessments of clients’ employment needs, skills, and barriers

- Develop individualized employment plans and set achievable goals with clients

- Provide ongoing support, coaching, and motivation to help clients succeed in their employment pursuits

- Connect clients with job training programs, educational opportunities, and community resources

- Collaborate with employers, training providers, and community organizations to facilitate employment placements

- Monitor client progress and adjust plans as necessary to ensure successful employment outcomes

- Maintain accurate and up-to-date case records and documentation in compliance with organizational policies

- Stay informed about labor market trends and available resources to better assist clients

Join our organization and be part of a supportive environment that values growth, diversity, and community impact. We offer opportunities for professional development and a rewarding career dedicated to empowering individuals through employment.

Skills and Qualifications:

- Bachelor’s degree in social work, human services, psychology, or a related field preferred

- Proven experience in case management, employment services, or related roles

- Strong interpersonal and communication skills

- Ability to assess client needs and develop tailored employment plans

- Knowledge of local labor market, training programs, and community resources

- Excellent organizational and time management skills

- Ability to work independently and as part of a team

- Proficiency in computer applications and case management software