Transport Logistics Dispatcher in Troy, Virginia at Tiger Fuel Company

We're excited to share an opportunity in the Transport Division. Tiger Fuel is seeking a Logistics Dispatcher for the bulk fuel side of our Family. Our Transport Team supports the deliveries of fuel products to 200 dealer locations in the Mid-Atlantic. This position is responsible for coordinating, scheduling and dispatching deliveries of fuel products to our complex network. This individual must ensure a high level of "Tiger Way" customer satisfaction, efficiency, and safety standards.

While this opportunity will be primarily Tuesday-Saturday, there is a possibility of adjusted work days to include other days of the week.

Essential Duties & Responsibilities

• Dispatch Transport Drivers for fuel tanker load deliveries.
• Coordinate, schedule and communicate information to Transport Drivers and staff as well as track relevant information according to customer demands.
• Notify drivers of assignments and direct their activities to ensure loads are delivered according to time-sensitive schedules.
• Ensure compliance with DOT regulations and established Tiger Fuel policies and guidelines.
• Answer incoming phone calls and/or inquiries, maintain and provide positive and effective service to both internal and external customers.
• Review and assimilate stored data and enter new data in computer database.
• Keep proper record of all jobs in work log according to established guidelines.
• Understand and communicate safety policies as they relate to our customers and employees.
• Responsible for any other task and duty as assigned, which may or may not relate to the normal scope of this position.

• Minimum of two years in transportation or a related logistic field.
• Weekend and holiday work required; open availability- shifts on a rotating schedule throughout the week
• Ability to effectively communicate both verbally and written.
• Ability to work in a fast-paced environment and handle multiple tasks at once.
• Complex problem solving and organizational skills.
• Patient, professional, and adaptable to a wide range of people and backgrounds.
• Passionate about quality work and providing best-in-class "Tiger Way" customer service support.
• Confident in basic computer skills with ability to function in a Windows-based environment.
• High school diploma, GED or equivalent. College beneficial.
• Must have a valid driver's license.
• Criminal background check and drug screen required.

Benefits

Tiger Fuel offers a rich benefit package to our highly valued employees:

• Health insurance with Anthem
• Dental & Vision insurance
• Company-paid life insurance and short term disability insurance
• 401K with company match
• Paid Time Off (PTO)
• Wellness stipend
• Paid Parental leave for birth or adoption
• Adoption cost reimbursement
• Concierge level Primary Health Care Clinic for our Team