Education Support Services Assistant at Options For Learning – West Covina, California

Education Support Services Assistant
West Covina, Calif. | Office/other

About our organization

Since 1981, Options for Learning has been at the forefront of helping families break the cycle of poverty and improve their lives by providing tools to create a positive foundation for school, social, and life success. Our dedicated and passionate employees have helped our organization become one of Southern California's most innovative and progressive child development organizations, serving nearly 11,000 children throughout the San Gabriel Valley.

About this position

The education support services (ESS) assistant provides administrative, compliance, and programmatic support to ensure the effective delivery of services across health, inclusion, behavioral health and wellness, and family engagement within the organization’s Early Learning and School-age programs.

What you’ll be doing

• Maintaining current knowledge of IEPs/IFSPs, immunization requirements, educational and behavioral health screenings, and compliance documentation;
• Assisting with accurate and timely data entry, documentation tracking, and record maintenance;
• Preparing and maintaining compliance reports (ASQ deadlines, health timelines, referral tracking, etc.);
• Collaborating with multi-disciplinary teams to support coordinated service delivery;
• Serving as a resource for program staff, consultants, and administrators;
• Performing clerical and administrative tasks, including scheduling, communication, filing, and database updates;
• Supporting recruitment and enrollment efforts to ensure full enrollment;
• Participating in required trainings, meetings, and professional development activities;
• Implementing and upholding organizational policies, procedures, and regulatory requirements;
• Reading and implementing all organization and program policies and procedures;
• Attending training as required;
• Performing other duties as assigned.

What you bring to the table

• Computer skills, including a command of Excel and other Microsoft Office applications;
• General clerical and data entry experience;
• Ability to type 40 words per minute with minimal errors;
• Must have strong attention to detail and effective organizational skills;
• Ability to correctly and effectively communicate in written and oral English;
• Exceptional interpersonal skills with sensitivity to the unique needs of families and children, including those with special needs or who are at risk;
• Ability to adapt to changing demands and workload;
• Experience working with diverse, low-income populations;
• A California driver's license, daily use of an automobile, and automobile liability insurance (preferred);
• Experience and/or training in state- and federally funded children’s programs, with particular focus on eligibility and need requirements (preferred);
• Command of Spanish, Cantonese, Mandarin, or Vietnamese (preferred).

What we can offer you

• Medical/dental/vision for part- and full-time employees (organization pays up to 95% of employee's premiums; prorated for part-time);
• Organization-paid and matching retirement plan;
• Professional growth opportunities, including free child development courses and college reimbursement;
• Generous and flexible PTO;
• Dedicated, mission-driven colleagues, and much more!

Job specifications

• Reports to the intervention support services manager;
• Non-exempt, full-time, year-round position;
• Eight-hour workday, four-day workweek;
• Hybrid work schedule with approval by management;
• Organization-wide winter break;
• Limited evening or weekend work may be required;
• Employment, responsibilities, compensation and other factors may be affected by changes in governmental regulations, the organization’s contracts, or at the organization’s discretion.

Salary

• $19.83 - $26.44 per hour (candidates should anticipate receiving an offer within the first quartile of the salary range).