Education Programs and Outreach Manager at South Puget Sound Habitat for Humanity – Olympia, Washington

South Puget Sound Habitat for Humanity is an affiliate of Habitat for Humanity International focused on providing affordable housing solutions in Thurston and Lewis counties. We believe that every person, no matter who they are, deserves a decent place to live. Our work includes building new, energy-efficient homes, preparing households for homeownership, guaranteeing affordable mortgages to homebuyers, performing critical housing repairs, and running two successful resale stores. It is an exciting time at South Puget Sound Habitat as our immediate goals for the future include three new developments and hundreds of repair projects, drastically outpacing our past production—and we are working to scale our operations to meet these goals.

POSITION SUMMARY

The education programs and outreach manager oversees all aspects of South Puget Sound Habitat for Humanity’s educational offerings and community engagement initiatives. The manager is responsible for setting and attaining the organization’s annual education and outreach goals, which includes developing and delivering mission-critical education classes. The curriculum will prepare people for homebuying and include topics such as eligibility for our homeownership program, loan readiness, debt management, credit improvement, building and maintaining financial health, and budget creation and management. An additional second suite of offerings will support people on how to be a successful homeowner, including information on neighbor relationships and conflict resolution, managing shared community spaces, maintaining the home, emergency preparedness, estate planning and more. The manager will establish and maintain partnerships to enhance community awareness and participation in all programs and continuously explore opportunities to grow and innovate engagement initiatives.

WHO SHOULD APPLY

You are a dynamic instructor and community connector who wants to work for a mission-focused organization. You want to help as many of our South Sound neighbors as possible to live in safe, healthy homes. You are an educator at heart and love creating and delivering content that educates and inspires. You tackle big goals by developing strategic partnerships to deliver valuable information to multiple audiences. By distilling complex concepts (such as debt-to-income ratios) and breaking down stereotypes, you consistently deliver information that is easy to absorb, retain, and act upon. You lead with curiosity and are happy to dig into and make sense of new things for the benefit of others.

RESPONSIBILITIES

Key Responsibility: Education Content Design and Delivery (55%)

The manager will design and deliver educational classes to our community. Responsibilities generally include:

Define and develop comprehensive homebuying and homeownership educational offerings for adult learners.Prepare all presentation and class materials and manage scheduling dates, times, locations, and technology needs for all classes.Deliver educational classes in a variety of ways to reach more people (community meetings, in-person and virtual offerings, libraries, videos, etc.).Identify and remove barriers to participation (scheduling, childcare, transportation, translation services, learning modes/styles, accessibility, etc.).Research and identify additional educational needs that are not currently met in the community and design curriculum to serve those audiences.Partner with appropriate team members to create marketing materials to promote class offerings.Track participant registration, attendance, and learning outcomes to meet program eligibility requirements and to assess and improve offerings.

Key Responsibility: Community Engagement, Outreach and Advocacy (40%)

The manager develops a comprehensive community engagement and outreach strategy that increases public awareness of, and participation in, our programs. Responsibilities generally include:

Build relationships with businesses, service organizations, agencies, jurisdictions, and faith-based groups to increase awareness and participation in our homeownership, repair, volunteer, education, and any emerging programDeliver presentations to a wide range of audiences on our mission, programs, projects, and initiatives.Coordinate tabling at community events to increase organization and program awareness.Collaborate and partner with advancement team to maximize all engagement efforts in support of program growth and philanthropy.Serve as an articulate, knowledgeable and enthusiastic spokesperson for the organization.Grow outreach efforts by solidifying future community engagement opportunities, such as presentations, tabling events, info sessions, etc.

Key Responsibility: Leadership, Teamwork, and Inclusivity (5%)

All team members are responsible for contributing to overall organizational health through positive collaboration, leadership, personal integrity, and a commitment to equity and inclusion. Responsibilities generally include:

Maintain a “team first” outlook, supporting the success of the team and the mission in attitude, ideas, and actions; lead by example and with active, creative input for growing and improving the organization.Meet and endorse organization standards for record keeping and information sharing.Contribute to organization events, helping as necessary with set up/take down, management, networking, various tasks, etc.Participate in intentional learning efforts, including events relating to understanding institutional racism and building cultural competency.

REQUIREMENTS

Education and Experience

Bachelor’s degree requiredTwo years of experience in at least one of the following areas: adult education, personal finance, mortgage underwriting, real estate, or similar (may be a part of above)Three years of experience in education, nonprofit program design and development, community outreach, or related combination of experience

Required Knowledge, Skills, and Abilities

Outstanding interpersonal and communications skills characterized by the ability to listen, speak, present, write, and edit well.Knowledge and proficiency in delivering culturally competent, compelling and impactful adult educational content.Strong sense of design with ability to create professional, branded education materials and presentations.Ability to build and sustain strong community relationships.Exceptionally organized with the ability to manage multiple projects, a demanding workload, and day-to-day tasks to maintain participant satisfaction.Tech-savvy with a strong understanding of common email/calendar applications and tracking tools, and an ability to adopt and optimize new technologies.Proven ability to handle sensitive and confidential information with discretion.Ability to pass a background and reference check.Commitment to the South Puget Sound Habitat mission and core values.

Preferred Knowledge, Skills, Abilities

Background in homeownership, lending, title and/or debt-reduction processes.Understanding of the considerations of, and ability to work effectively with, asset-limited individuals.Knowledge of communications, community relations, marketing and/or outreach

CORE VALUES

Successful team members share the following core values:

Diversity, equity, and inclusion: We value diversity and aim to make our workplace and services accessible and welcoming to all, especially those who are most often marginalized and misunderstood.People First: We consider the human impact of our decisions and prioritize well-being as well as closing equity gaps.Community: We understand that we are connected to one another and that we must root our efforts in trust and collective achievement.Future Generations: We strive for lasting change. Our plans, our designs, our decisions don’t just impact the here and now; they are opportunities to serve future generations as well.Integrity: We do what we say we will do, and we do it honestly, ethically, and equitably. We hold ourselves accountable for our actions.

DETAILS

Reports to: Director of HomeownershipSupervises: NoneHours: 40 hours per week. Typical business hours with some flexibility for preferred schedules.Compensation: Non-exempt, hourly position. Position range: $26.44-$33.65 per hour (equivalent of $55,000-$70,000 annually); expected hire range: $26.44-$30.29 per hour (equivalent of $55,000-$63,000 annually).FLSA Status: This position is not exempt from the overtime provisions of the Fair Labor Standards Act (FLSA); it earns overtime for additional time worked.Benefits: 26 vacation/sick/personal days initially, increasing over time; 13 holidays; 85% employer-paid health, 50% employer-paid dental, 100% employer-paid vision; Simple IRA with 3% match.Environment: This position will be based in our office located at 910 5th Ave SE in Olympia. It can be reached by car or public transit. The building is accessible. This position will have a desk, computer, and phone line in a designated workspace. Frequent off-site, local travel is required. Limited regular remote work is acceptable. Conditions: This position will be regularly required to use a computer keyboard and screen, communicate with others, reach with arms and hands to file and use a phone, and sit for extended periods.Training: This successful candidate will be onboarded and initially trained through a combination of in-person, online, and written trainings; they are expected to take the initiative to review materials as needed and seek understanding of new developments in order to perform their responsibilities. Additionally, at the organization’s expense, the successful candidate will be required to earn and maintain HUD certified housing counselor and qualified loan originator certifications within the first three months of hire. Additional trainings or certifications may also be identified in the future.Disclaimer: This job description is not to be construed as an exhaustive list of duties nor required skills. Employees may occasionally perform duties outside of their normal responsibilities to meet the needs of the organization.

APPLY

If this role excites you but your experience doesn’t match every qualification, we encourage you to apply. We value a range of experiences and perspectives.

Submit your cover letter and resume through the portal found at: spshabitat.org/learn-more/careers. For priority consideration, apply by May 3, 2026. This position will remain open until filled. We will contact successful applicants for interviews.

South Puget Sound Habitat for Humanity values a diverse and inclusive workplace and strongly encourage applications form individuals of all backgrounds, including those historically underrepresented.

South Puget Sound Habitat for Humanity is an equal opportunity employer. This organization does not discriminate in employment and personnel practices on the basis of race, sex, sexual orientation, gender identity, age, disability status, religion, national origin or any other basis prohibited by applicable law.

Updated: April 2026