Administrative Assistant (Bilingual) at Ruoff Mortgage – Elkhart, Indiana

Your bilingual skills aren't just "nice to have" here — they're central to the job.

Ruoff Mortgage is a family-owned Indiana mortgage company, and we're hiring an Administrative Assistant at our Elkhart branch who is fluent in both English and Spanish. You'll be the first person our clients and partners see when they walk in, and the person our Loan Officers rely on to keep the office running smoothly.

But this isn't just a front desk job. You'll also be creating social media content — videos, reels, and posts — for our Loan Officers across Facebook, Instagram, and LinkedIn. If you're someone who's organized, personable, and knows your way around a phone and a phone camera, keep reading.

What you'll do:

1. Welcome guests and manage front-of-office operations
2. Answer phones, route calls, and handle routine inquiries — in English and Spanish
3. Translate and interpret for clients and team members as needed
4. Create and manage social media content for Loan Officers (video, reels, graphics)
5. Prepare and distribute marketing materials in coordination with our marketing team
6. Maintain filing systems, handle correspondence, and manage day-to-day office organization
7. Stay current on local real estate market trends

What we're looking for:

1. Fluency in English and Spanish (written and verbal) — this is required, not optional
2. Strong organizational skills and attention to detail
3. Comfort with social media platforms and creating content (video editing is a plus)
4. Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
5. A self-starter mentality — you take initiative without being asked
6. High school diploma or equivalent (college coursework or degree is a plus)
7. At least one year of office or administrative experience preferred

What we offer:

1. Medical, dental, and vision insurance
2. 401(k) with company match
3. Paid vacation, holidays, and sick leave
4. Professional development and career advancement opportunities
5. Employee Assistance Program (EAP)
6. A team-oriented, supportive work environment at a company that's been in business for decades

This role has real room to grow. We invest in our people, and administrative assistants who show initiative regularly move into marketing, operations, and loan processing roles. Ruoff Mortgage is an equal opportunity employer.

We’re committed to providing our employees with the tools and resources they need to thrive both personally and professionally.

Ruoff Mortgage reserves the right to modify, interpret, or apply this job description in any manner the company desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “At Will.” The aforementioned job requirements are subject to change to reasonably accommodate qualified individuals with disabilities. While we thank all candidates for your interest in our company, only those selected for interviews will be contacted. Ruoff Mortgage is an equal opportunity employer.