Front of House Supervisor in Chicago, Illinois at Chicago WhirlyBall

WhirlyBall is currently seeking extraordinary Front of House Supervisor to join our team. This is a phenomenal role for you if you love a fast-paced and dynamic environment. To be a part of our team at WhirlyBall, it means that you are friendly, upbeat and highly motivated.

What is WhirlyBall?

Picture a combination of lacrosse and bumper cars played by two teams of five alongside eight bowling lanes, a four-lane VIP bowling suite, hyper bowling, a laser tag area, private event space and our flagship restaurant, The Pivot Room. We pride ourselves on crafting a space where you can come get your game-face on or relax with some food and beverage. We are an equal opportunity employer. For additional information, please visit: www.whirlyball.com

What you’ll do:

• Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
• Support, train, and communicate with the Front of House staff and management
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
• Comply with all safety and sanitation guidelines and procedures
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and be a team player
• Assist the Operations Managers as needed
• Must have flexible availability and be available to work on weekends
• Other duties will be assigned as needed

Who you are:

• At least 3 years of restaurant experience
• Proficient in email, document/spreadsheet programs
• Proven leadership skills, a plus
• Strong written and verbal communications skills
• Strong understanding of cash handling policy and procedures

The Perks:

• Competitive compensation
• Great Whirlyball Activity Benefits
• In-depth training to set you up for success
• Great opportunity for growth in the venue industry as well as performance industry