Facilities Service Technician at Minnesota Children's Museum – Saint Paul, Minnesota

The Facilities Service Technician plays an essential role in the museum and is vital to keeping the building maintained and operational. Your responsibilities include the general maintenance and repair of the building, grounds, furniture, and fixtures. The Facilities Service Technician serves as a crucial backup and is on call to provide support during facility emergencies. This ensures the museum's facilities operate smoothly even in unexpected situations.

REPORTS TO: Facilities Manager

PAY: $27.50 per hour

CLASSIFICATION: Full-time; Non-exempt

SCHEDULE: 40 hours/week. Wednesday-Sunday, 10AM-6:30PM. All hours are completed onsite.

Daily Facilities Maintenance

• Assist with maintenance, repair, inspection and emergency servicing of building including but not limiters to: HVAC and mechanical equipment, elevators, electrical systems, District Energy systems, and associated controls, including pneumatics and VAV boxes.
• Support building-wide preventive maintenance programs and monitor help desk requests to complete daily repairs to mechanical, furniture, and miscellaneous museum equipment as needed; perform minor general maintenance tasks and coordinate regulated work with licensed trades or vendors as required.
• Support and oversee grounds maintenance activities, including snow removal, lawn and plant care, and street and sidewalk upkeep; monitor work quality and coordinate improvements with vendors and internal teams as directed.
• Support tracking, maintenance, and inventory control of furniture, fixtures, and equipment, including sound and lighting equipment; assist with purchasing and ongoing upkeep as needed.
• Coordinate room setups for daily operations and special activities, work across departments, and respond to building and mechanical emergency calls, including after-hours support as required.

Exhibit Repairs Backup

• Partner with Exhibit Production Team to support building-related needs (electrical, lighting, minor adjustments).
• Assist with the setup and take down of exhibits.
• Act as a back-up to Exhibits when not available to address immediate issues/promptly troubleshoot.

Maintain Facilities Computerized Management System (CMS)

• Act as key administrator of the Museum's Building Automation System. Perform data entry, process work orders. Produce reports and coordinate system organization and trouble shooting.
• Act as key link between building automation systems service representatives and museum staff.
• Track service requested tickets and monitor help desk for service tickets.
• Perform routine upgrades and evaluate system for ongoing improvement and efficiency.
• Maintain organized mechanical spaces and tools; complete assigned maintenance tasks; maintain accurate work order documentation; and escalate unresolved issues in a timely manner.

Other Duties

• Ability to assess mechanical failures and devise safe, practical, and cost-effective solutions.
• Knowledge of building materials finishes, primarily wood, plastic, metal, paints, coatings, and laminates.
• Support and execute custodian duties when short-staffed/additional support is needed.
• Back-up Facilities Manager or Custodian Coordinator when both are unavailable.

• High school diploma or equivalent
• 2 years of experience working in a facilities capacity, trade or related field
• Experience in HVAC, plumbing and electrical
• Solid knowledge of general maintenance and repairs
• Competency in basic computer skills, including Microsoft Windows products
• Ability to climb 12 feet or higher on irregular surfaces, such as the Scramble slide and netting, without fear
• Ability to lift heavy objects of 75-100 lbs. or more on an occasional basis

• Knowledge of computerized maintenance management systems (CMMS) preferred

• Solid knowledge of general maintenance and repairs including minor carpentry, flooring, carpeting, basic fixtures, walls, and painting.
• Ability to work independently and as a part of a team.
• Ability to demonstrate excellent customer service skills.
• Ability to collaborate and communicate effectively with people at all levels of an organization and vendors.
• Ability to work in an organized manner in a fast-paced, changing environment.

SELECTION PROCESS

Research shows that women and underrepresented groups apply only if they meet 100% of the requirements outlined in the posting. One of the museum’s priorities is producing equitable outcomes when it comes to the workplace. We encourage women, black, indigenous, people of color, those in the LGBTQ+ communities, and Veterans to apply even if you do not check all the boxes.

The on-site interview will give candidates the opportunity to see both the mission in action and our workplace environment. Interview questions will be provided prior to each round for candidates to prepare as you wish.

• 1st ROUND: In person interview with Facilities Manager and Custodian Coordinator
• 2nd Round: In person interview with Facilities Manager and a tour of the museum facility spaces including the Scramble

BENEFITS

• Individual Coverage Health Reimbursement Arrangement (ICHRA) for Health Insurance
• Employer paid: Basic Life Insurance, Basic Accidental Death & Dismemberment Insurance, Long Term Disability
• Dental and Vision Insurance
• 403B and Roth Retirement savings plans with employer match
• Pre-tax options for: health spending, dependent care, and transportation
• PTO & Floating Holidays
• Paid Parental Leave
• Free family admission to museum

ABOUT MINNESOTA CHILDREN’S MUSEUM

Minnesota Children’s Museum’s mission is sparking children’s learning through play. We believe that diversity, equity, and inclusion is integral to fulfilling our mission. As a community resource for thousands of families, Minnesota Children’s Museum is dedicated to providing children with a fun, hands-on and stimulating environment to explore and discover.

Located in downtown St. Paul, MN, we employ 55 full-time and 55 part-time employees and engage a variety of volunteers and interns. The workplace values that guide how we work together are: Play, Include, Grow, Serve, and Strive.

We are dedicated to growing a diverse and culturally competent team of highly engaged staff and volunteers to reflect and equitably serve the vibrant community around us. We embrace differences in age, ability, color, ethnicity, gender identity and/or expression, national origin, race, religion, and sexual orientation. We strongly encourage the application of individuals from diverse backgrounds, including but not limited to: Black, Indigenous, and people of color; immigrants and refugees; LBGTQIA individuals; people with disabilities; religious minorities; and the elderly.

Minnesota Children’s Museum is an Equal Opportunity Employer committed to a culturally diverse work environment.