Cloud Infrastructure Engineer at Commence – Virginia Beach, Virginia

At Commence, we’re the start of a new age of data-centric transformation, elevating health outcomes and powering better, more efficient process to program and patient health. We combine quality data-driven solutions that fuel answers, technology that advances performance, and clinical expertise that builds trust to create a more efficient path to quality care.

With human-centered, healthcare-relevant, and value-based solutions, we create new possibilities with data. We provide proof beyond the concept and performance beyond the scope with a focus on efficiencies that transform the lives of those we serve. With a culture driven by purpose, straightforward communication and clinical domain expertise, Commence cuts straight to better care.

The Cloud Infrastructure Engineer (CIE) is responsible for designing, deploying, and maintaining secure cloud infrastructure while driving automation across development practices and operations. You will act as the lead administrator for AWS cloud infrastructure on our SaaS products, bridging infrastructure and product development to implement scalable architectures that improve response times and resolve operational bottlenecks on key initiatives. This role spans CI/CD pipeline management, infrastructure-as-code, systems administration across Windows Server and Linux environments, cloud migration, and observability.

• Serve as a lead administrator for AWS cloud infrastructure on SaaS products, configuring and managing AWS services to align with AWS Well-Architected Framework.
• Design, implement, and maintain infrastructure using Terraform and AWS CloudFormation to automate provisioning, configuration, security, and environment consistency across development, staging, and production.
• Partner with software engineering to manage operating system configurations across Windows Server and Linux (AL/Ubuntu/RHEL), including security measures, firewall configurations, and system updates.
• Partner with data team to manage and automate underlying Databricks workspaces - networking, storage, compute provisioning and environment consistency.
• Partner with DevOps teams to support CI/CD pipelines using tools like GitLab CI, Jenkins, or Azure DevOps, ensuring frequent, reliable software releases and automated build, test, and deployment workflows. Set up and manage monitoring, logging, and alerting tools to ensure visibility into system performance, application health, and infrastructure stability.
• Ensure security best practices are integrated into the development lifecycle, including managing secrets, security monitoring, configuring firewalls, and ensuring compliance with standards like FISMA, ISO 27001, and HITRUST.
• Implement regional backup strategies and comprehensive disaster recovery plans to ensure business continuity across all environments.
• Monitor system performance, respond to incidents, and troubleshoot issues related to infrastructure, application performance, and deployment processes under tight time constraints.
• Work closely with operations, quality assurance, data, and software engineering teams to resolve bottlenecks, explain complex issue resolutions to client-facing teams, and ensure smooth cross-functional delivery.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Information Technology, or a related field (or 10+ years of related experience).
• 7+ years of experience in IT infrastructure (SysOps or DevOps).
• Strong proficiency in AWS, including hands-on experience configuring and deploying EC2, ECS, VPC, S3, RDS, Lambda, EMR, and serverless functions.
• Programming and scripting proficiency in Python, Bash, PowerShell, or Go, with the ability to automate tasks, customize pipelines, and build tooling.
• Hands-on experience with CI/CD tools (Jenkins, GitLab CI/CD, Azure DevOps) and version control systems (Git-based) for automating build and deployment workflows.
• Experience with containerization and orchestration for efficient deployment, scaling, and management of containerized applications.

Preferred Qualifications

• Active industry certifications (AWS Certified Security Specialist, AWS Certified SysOps/DevOps, Databricks Platform Administration).
• Excellent project management and communication skills: self-directed, capable of facilitating meetings, and comfortable working with customers and all levels of the organization.
• Experience in healthcare technology, federal agencies or regulated industries.
• Experience with data analytic architectures.
• Working knowledge of Atlassian, SaltStack, Ansible, N-Central, Microsoft SCCM, AWS Systems Manager.

Work Environment/Physical Demands

This position may be remote, hybrid, or fully in-office. The work environment and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee regularly works in a climate-controlled environment. Candidates must be able to sit, read, work on a computer, and watch a computer screen for extended periods of time. Occasionally required to stand, walk, use hands and fingers, kneel or crouch.

Commence is an equal employment opportunity / affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All personnel processes are merit-based and applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military and veteran status or any other characteristic protected by applicable law. Commence believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. If you need assistance or an accommodation due to a disability, you may contact us at 757-306-4920 or hr@commence.ai