CC 465 Warehouse/Admin Associate at Spectra Metals Sales Inc – Albany, New York

As a Warehouse Administrator you are a cornerstone of our business and the face of Spectra Gutter Systems. In this role, you will deliver exceptional customer experiences by providing knowledgeable support, clear communication, and compassionate service. Your ability to connect with customers, solve problems, and maintain a positive, solutions-focused mindset directly contributes to our success.

If you bring hunger, drive, and the commitment to get the job done—along with the confidence to let your personality shine—the opportunities for career growth at Spectra are limitless.

• Provide outstanding customer service at the sales counter, ensuring every customer feels valued and supported
• Communicate clearly and professionally with customers, vendors, and internal team members
• Assist customers with product selection, order placement, and service inquiries
• Exhibit strong product knowledge and the ability to offer alternative solutions when needed
• Process transactions accurately and efficiently
• Resolve customer issues with patience, empathy, and problem-solving skills
• Maintain a clean, organized, and welcoming service counter environment
• Support warehouse or branch operations as needed to ensure a seamless customer experience
• Uphold Spectra’s values and commitment to delivering the highest standards of service

• A conscientious and customer-centric approach in every interaction
• Strong alternative problem-solving skills and the ability to think on your feet
• A natural desire to do your best and help others
• Positive communication and a team-oriented mindset
• Hunger, drive, and commitment to completing tasks and exceeding expectations
• The confidence to let your strengths and personality shine

• Previous experience in counter sales, customer service, or a related role
• Strong communication and interpersonal skills
• Ability to manage multiple tasks in a fast-paced environment
• Basic computer and point-of-sale system skills
• Knowledge of building materials or gutter systems is a plus (but not required)
• Reliable, responsible, and committed to outstanding service

• High School Degree or GED
• Prior administrative experience required
• Forklift Experience a plus
• Prior experience with inventory and cycle counts
• 18 Years of age or older
• Strong Computer Skills
• Customer service experience
• Ability to adapt
• Microsoft Office experience preferred