Courtyard Fort Worth Alliance Town Center - Front Desk Supervisor in Fort Worth, Texas at Aimbridge Hospitality

Courtyard Fort Worth Alliance Town Center - Front Desk Supervisor

Join Our Team as a Front Desk Supervisor

As the Front Desk Supervisor, youre the heartbeat of hospitalityleading the charge to make every guest feel genuinely welcomed and valued. Youll guide your team with energy and enthusiasm, setting the tone for service thats not just good, but unforgettable. From smooth check-ins to friendly problem-solving, youll help create an experience guests rave about. If you love leading by example and turning everyday moments into memorable ones, this is your spotlight.

KEY SKILLS/RESPONSIBILITIES

• Guest Experience Pro: Greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free. Youre the go-to for reservations, VIP requests, and making every guest feel like a star.
• Operations Maestro: Keep things running like clockwork by tracking logs, managing messages and packages, and making sure every detail is handled with professionalism and speed.
• Revenue & Rate Strategist: Stay sharp on rates, packages, and promotions, helping boost room revenue while keeping guests happy with great value.
• Team Leader & Problem Solver: Build a strong, communicative team, train new associates, and tackle guest concerns or workplace hiccups with confidence and creativityall while keeping safety and standards front and center.

EDUCATION & EXPERIENCE

• High School diploma or equivalent required; college coursework in a related field helpful.
• At least 2 to 3 years of progressive experience in a hotel or related field required.
• Previous supervisory experience preferred.
• Must have a valid drivers license.
• Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

Just six miles away, our hotel is near the Alliance Airport (AFW), making it convenient for travelers on business at the FAA Southwest Regional Office or BNSF Railway Company.Among hotels near Texas Motor Speedway, we offer a beautiful resort-style outdoor pool, signature Marriott bedding, and a free shuttle to bring visitors to nearby attractions. The Bistro offers Starbucks coffee, delicious meals, and drinks in the evening. A fully equipped, 24-hour fitness center will help guests stay energized. Anyone can host a holiday party, meeting, or event at one of our banquet halls in Fort Worth. Over 6,000 square feet of open and inviting meeting spaces, along with a customized catering menu, make the Courtyard by Marriott hotel in Forth Worth the perfect venue for any event. Located just east of I-35W at Alliance Town Center.

Application deadline for Colorado positions: