BUSSER in New York, New York at Little Ruby's Cafe

Job Summary

The busser assists servers and cocktail servers in all aspects of guest service. Bussers reset tables in a speedy, professional and effective manner. Bussers Interact with the dining room/lounge guests, fellow employees, and supervisors in a polite and courteous manner to ensure gracious hospitality.

Duties and Responsibilities

• Maintains professional appearance standards as directed in the Company Employee Handbook. • Anticipates and accommodates the needs of the guests in a timely manner.

• Provides exceptional service with a positive attitude.

• Maintain the general cleanliness and orderliness of the the dining area and entire venue. • Communicates the needs of guests to other team members, managers and chefs as needed. • Deliver, fill, re-fill water, as requested by guests and/or directed by servers.

• Clears and resets tables, cleans table area, including banquettes, during service.

• Helps ensure guest satisfaction through active participation in service.

• Complies with Department of Health and Company safety and sanitation standards. • Possesses general knowledge of all food and beverage menus, and company policies & procedures. • Works as part of a team and provides help and support to all fellow team members.

Sets-Up/Breaks-Down Stations and Performs Side-Work Including:

• Ensures the dining area is clean and free of debris; wipes down tables, chairs and banquettes. • Sets tables with proper settings

• Participates in, when available, marking tables for upcoming courses (apps, entrees, desserts). • Stocks dining room side stations with adequate supplies.

• Empties dining room trash.

• Cleans and organizes dining room supplies including storage.

• Immediately reports all broken/damaged equipment to management.

Training Requirements

? Learns from team members and shares knowledge.

? Participates in pre-service meetings; attends department training sessions.

? Completes Company training for their position.

? Current state approved Food Handling Certificate.

? Current state approved Alcohol Safety certification

Minimum Education and Qualifications

• Previous hospitality experience required.

• Previous busser experience preferred.

• Previous experience in a high-volume restaurant/nightclub/lounge.

Physical Demands and Work Environment

• Must be able to stand, lift, and bend for extended periods of time.

• Must be able to bend and lift up to 50 lbs.

• Role may include job duties or tasks requiring repetitive motion.

• Exposure to hot kitchen elements or cleaning materials.

• Must be able to work and remain focused in a fast-paced and ever-changing environment. • Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends, and holidays.