Senior Administrative Support Specialist in Lenoir, North Carolina at Caldwell County, NC

Works independently to perform a variety of responsible administrative and program support duties requiring a comprehensive understanding of the departmental mission, rules, regulations, procedures and services.

An employee in this class performs a variety of advanced journey level administrative and technical support duties for a department or major operational unit of the County. Positions in the class require information processing, office management and occasionally supervisory skills and may include some program management tasks. Typically positions in this class are responsible for maintaining or coordinating departmental records for accounts payable, payroll, time sheets, monitoring of expenditures etc. and may assist in budget preparation. Administrative duties require tact and discretion in handling sensitive or confidential matters in the program areas. Customer service includes answering complex questions requiring a thorough knowledge of the department’s regulations and procedures. Work requires independence and initiative in activities and may include providing technical assistance or supervising other staff in the organization. Guides generally include a variety of written technical manuals and instructions, as well as comprehensive rules and regulations. Sound judgment is required in performing the responsibilities. Work is typically performed under the supervision of the department head and is evaluated through observation, conferences, feedback from citizens and staff and evaluation of the quality and effectiveness of work processes.