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What is the role of a PATIENT ADVOCATE at CalvertHealth?

The PATIENT ADVOCATE position at CalvertHealth is a Full-time or part-time position opportunity in the Medical field.

Where is this PATIENT ADVOCATE job located?

Prince Frederick, Maryland, 20678, United States

What type of employment is offered for this PATIENT ADVOCATE role?

Full-time or part-time position

What is the expected salary for this PATIENT ADVOCATE job?

Compensation will be discussed during the hiring process.

PATIENT ADVOCATE job near me in Prince Frederick, Maryland at CalvertHealth

PATIENT ADVOCATE

JOB DESCRIPTION DETAILS
- Job Summary:
  - Communicate relevant information to administration suggestions for creating a caring, consumer driven environment. When needed, planning and implementing of volunteer component to support the advocate program. Interpret the role of Patient Advocate to patients, staff and community.
- Education:
  - Position requires a bachelor's degree or 3-5 years equivalent combination of education and experience in related area. RN licensure preferred.
- Registration/Certification/Licensure:
  - EMT certified preferred
- Experience:
  - Position requires 3-5 years related experience. Customer/Patient PR experience preferred.
- Other Requirements:
  - Maintains unit-specific and hospital competencies, mandatory learning, and any clinical certifications required in accordance with the Staff Education and Training policy GA-057 and/or any other department requirements.
  - Superior listening skills
  - Ability to function in stressful, hostile situations
  - Advanced Customer Service skills with a patient focus
  - Ability to establish a maintain effective working relationships with all hospital team members
  - Ability to identify trends/root cause of problems
  - Problem solving skills and persistence
  - Familiarity with Joint Commission and State standards/regulations
  - Positive managerial experience for use with future employment of volunteer advocates
  - Computer documentation and report writing skills

PATIENT ADVOCATE in Prince Frederick, Maryland at CalvertHealth

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