WAREHOUSE LEAD in Austin, Texas at Quest Events LLC

The Warehouse Lead is responsible for supporting and coordinating daily warehouse operations within the EventWorks full-service event rental environment. This position plays a key role in ensuring accurate order fulfillment, inventory control, equipment handling, and overall warehouse organization, while providing direction and support to Warehouse Associates. The Warehouse Lead will also be cross-trained to provide backup support for the Linen and Dish Departments as business needs require.

This role requires strong attention to detail, a commitment to safety, leadership capability, and the ability to work efficiently in a fast-paced, team-oriented environment.

Benefits

• 401k Safe Harbor with Employer 5% match
• Medical, dental, vision, life and disability insurance offered
• PTO and Holiday Pay
• Employee Referral Bonus Program
• Potential for overtime

Essential Duties and Responsibilities

• Lead daily warehouse operations, including pulling, picking, staging, and verifying rental orders
• Assign tasks and provide direction to Warehouse Associates to ensure productivity and accuracy
• Verify order accuracy and ensure all items meet quality and cleanliness standards prior to dispatch
• Load and unload trucks safely and efficiently, ensuring proper handling and secure transport of rental items
• Assist with and oversee inventory control, including counting, restocking, labeling, and resolving discrepancies
• Inspect rental items for quality and cleanliness prior to staging or returning to inventory
• Train, coach, and support team members on warehouse processes, safety procedures, and best practices
• Clean, organize, and maintain warehouse areas to ensure a safe and efficient workspace
• Operate warehouse equipment (such as pallet jacks and carts) in accordance with safety guidelines
• Cross-train and provide support in Linen and Dish Departments, including sorting, counting, and preparing items for distribution
• Monitor workflow and adjust priorities as needed to meet operational demands
• Follow proper material handling techniques to prevent damage to rental inventory
• Adhere to company safety standards and ensure team compliance with PPE and safety practices
• Serve as a point of contact for warehouse-related questions and escalate issues to management as needed
• Follow written and verbal instructions from supervisors and management
• Perform additional duties as assigned to support operational needs

Skills and Qualifications

• Ability to read, write, and identify numbers accurately
• Ability to follow and enforce written and verbal instructions
• Strong attention to detail and organizational skills
• Ability to work efficiently in a fast-paced environment
• Demonstrated ability to lead, train, and support a team
• Ability to prioritize tasks and adapt to changing demands
• Working knowledge of warehouse operations required
• Previous warehouse experience required; event rental industry experience preferred
• Commitment to workplace safety and proper lifting techniques
• Reliable attendance and punctuality

Physical Requirements

• Ability to lift and carry a minimum of 50 pounds consistently
• Ability to stand, walk, bend, twist, reach, push, and pull for extended periods of time
• Ability to climb ladders and work at varying heights
• Ability to perform repetitive movements throughout the shift
• Ability to work in a warehouse environment with varying temperatures and noise levels

MINIMUM REQUIREMENTS

What is required to perform the essential functions.

Experience

• 1–2 years of experience in a warehouse, logistics, or event-related environment preferred
• Experience with inventory control or shipping/receiving is a plus

Education

High school diploma or equivalent required