Medical Assistant - Frontier Sleep and Wellness at H & W SLEEP PLLC – Austin, Texas

Frontier Sleep and Wellness is a brand new and exciting medical practice focused on diagnosing and managing sleep apnea. Our patients are seen via telemedicine by a Nurse Practitioner and supported through home sleep testing. The Medical Assistant plays a critical role in ensuring a seamless patient journey from initial diagnosis to ongoing support.

Key Responsibilities:

• Follow up with patients to support their therapy and encourage treatment completion.

• Coordinate referrals to appropriate providers for Treatment.

• Monitor and follow up with patients regarding compliance and treatment success.

• Schedule patient appointments and collect co-pays in advance of telemedicine visits.

• Participate in telemedicine visits to educate and guide patients on next steps.

• Collaborate with sleep medicine specialist to ensure continuity and quality of care.

• Dispense, track, and monitor Home Sleep Test (HST) devices.

• Follow up with patients who have not returned HST devices and assist with troubleshooting.

• Medical Assistant certification or 2+ years of clinical administrative experience in a medical setting.
• Strong communication and follow-up skills with a patient-first mindset.
• Comfortable working with telemedicine platforms and electronic medical records.
• Detail-oriented and able to manage tracking and coordination tasks independently.
• Experience in sleep medicine or pulmonary care is a plus, but not required.

Benefits:

• Health insurance

• Dental insurance

• 401(k) plan

• Paid Time Off (PTO)

Join us at Frontier Sleep and Wellness and be part of a new chapter in patient-centered sleep care!