Public Space Attendant in Blacksburg, Virginia at Crestline Hotels and Resorts

Are you interested in working at a stunning property with growth potential? A NEW place to expand your knowledge and utilize your abilities? Do you have a passion for cleaning and making things shine? Join us at The Inn at Virginia Tech and Skelton Conference Center: Inn at Virginia Tech & Skelton Conference Center – Blacksburg, VA Hotel.

Create unforgettable memories with every guest and employee interaction. We’ve created a place where YOU feel at home with an excellent working environment that encourages our Crestline Culture.

Think this sounds like a fit for you? Apply now…we would love to have you on our team!

The Public Area Cleaner is responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in a timely manner. You may be required to clean rooms when someone calls out of work and perform other duties as assigned. This position is full-time, hours vary based on business needs.

**Please note: You must be available to work weekends, holidays, and Hokie game days as needed.** Starting pay is $16.00 per hour. Full-time employees are eligible for paid leave and other benefits such as medical, dental, vision, and life insurance, as well as short-term disability. Company 401(k) and an Employee Assistance Program are available to ALL employees, as well as a Team Member Travel program providing discounted rates!

Overview:

The Public Space Attendant will clean and maintain all items and surfaces in designated areas, ensuring hotels standards of cleanliness.

Potential Career Paths:

Housekeeping Supervisor – Housekeeping Manager – Operations Manager – Assistant General Manager – General Manager – Area Vice President of Operations.

Key Duties & Responsibilities:

• Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
• Resolve guest complaints, ensuring guest satisfaction.
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas
• Ensure security of any assigned keys, radio and beeper.
• Review assignment sheet and update completed assignments.
• Check with Supervisor and Housekeeping office for additional assignments throughout the shift.
• Review assigned area and complete general removal of any trash or debris.
• Stock cleaning carts with designated supplies and equipment.
• Maintain cleanliness and organization of closets; remove trash, wipe down shelves/counters; sweep and wax floor; remove non-floor closet items and transport to proper storage areas.
• Clean designated areas with proper chemicals, tools and equipment.
• Ensure that nothing is stored in stairwells.
• Transport any food and beverage trays/items in public areas to service areas.
• Check under furniture for debris and remove if present; reposition furniture to correct floor plan.
• Inspect condition of all furniture for tears, rips and stains and report damages to Supervisor.
• Dust and polish all woodwork.
• Remove all dust, debris and foreign particles from upholstered furniture, including crevices and under cushions.
• Dust pictures, frames, mirrors, fire extinguisher boxes, exit signs, air vents.
• Clean all lamps, light fixtures and light switches; check for proper working condition.
• Remove dust, spots and smears from windows, frames and ledges; wash windows as assigned.
• Remove dust, grease and smears from house/public phones and reposition properly. Replace soiled/damaged phone books.
• Remove dust on drapes weekly and realign to correct position daily.
• Inspect condition of planters and plants; remove debris, polish planters.
• Remove dust, dirt, marks and fingerprints from doors and door frames.
• Remove stains, scuff marks, and dust from baseboards, ledges and corners.
• Polish all brass surfaces. Empty trash containers, ashtrays and ash urns in public areas.
• Remove trash; debris and cobwebs from balconies/patios.
• Empty vacuum cleaner bags, replace and clean machines. Remove soil, dirt, soap build-up and hair from public and employee bathroom mirrors, vanities, sinks, toilets/urinals, shower walls, shower curtains and floors.
• Replace facial and toilet tissues, paper hand towels, soaps in correct amount and location.
• Sweep front entrance daily.
• Clean public area windows.
• Clean ceiling vents in public spaces.
• Shampoo carpets. Strip and wax floors.
• Maintain clean fitness center on a daily basis.
• Sweep and rinse off the pool deck daily (if applicable).
• Remove soiled towels from pool area and return them to Laundry (if applicable).
• Report any damages or maintenance problems to the Supervisor.
• Turn over any lost and found items to the Supervisor.
• Ensure security of hotel property.
• Ensure that all floor care equipment is thoroughly cleaned after use.

Education and Experience:

• High School Graduate or General Education Degree (GED): or Work Equivalent.
• No prior experience required.
• Must have good understanding of the English language.
• Previous customer service experience preferred.

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.