Project Manager in San Juan-Santurce, Puerto Rico at Popular Bank

Position Title: Project Manager

Date: May 5, 2026

Location: San Juan-Santurce, PR

Company: Popular Bank

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General Description:

• Plans, directs, and coordinates activities related to projects of the Transformation Management Office to ensure the office goals are accomplished within the defined scope, time, budget, and quality parameters established.

Essential Duties and Responsibilities

• Responsible for the oversight, management and completion of strategic projects related to the maturity of the transformation management office.
• Sets deadlines, assigns responsibilities, maintains documentation, plans and reports, monitors, and summarizes progress.
• Acts as the point of contact and communicate projects status adequately to all participants.
• Candidate is responsible for leading projects from initial idea and planning and through the implementation processes.
• Relies on extensive experience and judgment to plan and accomplish goals.
• Collaborates extensively with all contributors and communicating expectations throughout the project, providing daily and weekly updates to key stakeholders.
• Maintains and gives follow up to project teams.
• When applicable, controls and approves consultant hours invested in the project.
• Approves invoices from vendors regarding services rendered by third parties. Oversights and coordinates activities, resources, and equipment’s to accomplish benefits and goals in the most efficient way. Ensures resource availability and allocation.
• Promptly escalates issues which cannot be resolved.
• May lead cross-functional teams.

Supervisory Responsibilities: This Job has no supervisory responsibilities but usually may lead the work of others.

Education:

• Bachelor or master’s degree in industrial engineering, Information Systems or Business Administration.

Experience:

• At least seven (7) years of experience in project management. Experience with portfolio management.

Knowledge and Skills:

• Exceptional leadership skills, with the ability to develop and communicate objectives, inspire, motivate, and maintain alignment across multiple teams from different divisions.
• Strong business acumen, including industry- and domain-specific knowledge of the organization and its business units.
• Influencing and negotiation experience and skills in an environment with high competition for resources.
• Excellent analytical, strategic planning and execution skills.
• Proficiency in seeing milestones through to deadlines.
• Ability to influence and manage multiple stakeholders across the organization.
• Strong communication skills, both written and verbal.
• High degree of business acumen with a generalist approach and ability to understand depth and breadth across a variety of topics.
• Advanced Problem-solving and critical thinking capabilities to overcome obstacles.
• High energy, positive attitude, and desire to be part of a high-functioning team in a fast-paced environment.
• Fully bilingual (English and Spanish)

Preferred Certifications / Licenses (not required):

• PMI Project Management Professional (PMI-PMP)
• CertificationPMI Agile Certified Practitioner (PMI-ACP)
• CertificationLean Six Sigma
• CertificationCertified Scrum Master
• Certified Product Manager (CPM)
• ITIL Processes Certification

Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.

ABOUT US

Popular is Puerto Rico’s leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.

As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.

We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.

If you have a disability or need more information about requesting an accommodation, please contact us at asesorialaboral@popular.com. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.

BENEFITS AND PERKS

Health & Pharmacy Plans | Dental & Vision Coverage | Annual Preventive Exam | Employee Assistance Program (EAP) | Life Insurances | Disability Insurances | Profit-sharing | 401-K | Childbirth leave up to 8 weeks | Bonding time up to 8 weeks | Your Time Off – vacation, sick and personal time off | 11 Holidays | 8 hours of Community Time Off

Are you ready for another mission?

Popular is an Equal Opportunity Employer
Learn more about us at www.popular.com and keep updated with our latest job postings at www.jobs.popular.com.
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