Operations Manager Ambulance at Ridgecrest Regional Hospital – Ridgecrest, California

Job Summary:

Occupation: Operations Manager

Specialty: EMS / Ambulance Services

Salary: $100,000–$120,000

Working Hours: 40 hours/week

Shifts: Day Shift

On-Call: Yes

Degree Required: Bachelor’s degree OR 7+ years Paramedic experience

Position Type: Full Time

Work Environment: Ambulance Operations & Administrative Office

Location: 93555, Ridgecrest, California, United States

Visa Sponsorship: No

Job Description

We’re looking for EMS Operations Managers who are excited to lead, coordinate, and optimize ambulance services that make a difference in people’s lives. In this role, you’ll supervise field and dispatch staff, oversee fleet operations and scheduling, and ensure regulatory compliance. You’ll help drive performance, safety, and accountability—delivering efficient, life-saving care across our community.

We value leadership, teamwork, adaptability, and clear communication—and we’re excited to welcome someone who brings those strengths to the Liberty Ambulance team.

Key Responsibilities

Supervise and support EMTs, Paramedics, and Dispatch staff

Coordinate staffing and scheduling to ensure continuous 24/7 coverage

Oversee fleet readiness and coordinate vehicle maintenance

Ensure compliance with local, state, and federal EMS regulations

Collaborate with hospitals, law enforcement, and fire departments

Manage budgets and allocate resources effectively

Respond to service incidents and operational concerns

Support recruitment, training, and performance initiatives

Promote a culture of safety and service excellence

Collaborative Teamwork

This role involves working closely with EMS crews, hospital leadership, and community partners to ensure seamless emergency response and coordinated care. As a key leader, you’ll help shape a culture of professionalism, trust, and respect.

Qualifications

Bachelor’s degree in a healthcare-related field OR minimum 7 years as a Paramedic

3+ years of EMS or healthcare operations leadership experience

Kern County Paramedic Certification – Required

California State Paramedic License – Required

Strong knowledge of EMS operations, scheduling, and compliance

Excellent leadership, communication, and crisis management skills

Ability to read, write, understand and communicate effectively in the English language

Must be able to put into practice Service Excellence skills with our patients, families, coworkers, and community

Benefits You'll Enjoy

Medical, Dental, Vision

403B with Employer Match

Life Insurance

Flex Spending – Health Care & Dependent Care

Employee Assistance Program

Gym Membership Reimbursement

Tuition Reimbursement

Sick and Vacation Time

Welcome To RRH

Established for 60 years, RRH is a non-profit, full-service Hospital with 25 inpatient beds, a 99-bed skilled nursing facility, clinics, and other outpatient services. RRH has state-of-the-art facilities and offers multi-specialty healthcare, view Treatment & Care. RRH received the American Medical Association’s Joy in Medicine Award in both 2023 and 2025, recognizing its commitment to healthcare worker well-being. RRH also maintains an established physician well-being program.

About Ridgecrest

Ridgecrest is a family-friendly community of 38,000 in the desert of central Southern California, far from the traffic and commotion of LA. Affordable and safe, it's been voted as the best place to live in Kern County by Niche. Home of the China Lake Naval Air Weapons Station, it is near the Sierra Mountains and full of natural wonders, outdoor activities, and sunshine. Our hospital is close to Mammoth Ski Area, Mount Whitney, Sequoia National Forest and Death Valley. Learn more About Ridgecrest and the Outdoor Activities around it.