MRI Coordinator/Scheduler at OrthoNY – Albany, New York

OrthoNY is seeking a Full-Time MRI Coordinator (Front Desk Receptionist - Imaging Department) to join our team. This position plays a vital role in ensuring a smooth and supportive experience for our patients receiving MRI services. It’s a great opportunity for someone who thrives in a fast-paced, patient-facing environment and wants to grow within a leading orthopedic practice.

Monday–Friday, 8:30am-5pm

Responsibilities

• Serve as the first point of contact for MRI patients, delivering warm, professional, and responsive service, obtains required information, documents and signatures;
• Contacts other imaging centers to set up appointments for our patients and/or provides support to outside vendors;
• Contacts patients to confirm their test appointment as well as ensures a follow-up appointment has been made
• Performs check-out process, collects patient payments, including co-pays and any past due balances, post any cash collected into practice management system and issues receipt;
• Schedules follow-up appointments and testing as provider directs:
• Posts charges from encounter form in accordance with correct coding guidelines, using CPT, HCPCS and ICD 9 coding formats;
• Performs accounts receivable work, balances and closes journal each day;
• Other responsibilities as needed.

Qualifications

• High school diploma or equivalent required;
• Minimum of 1-year experience in a medical setting; 3 years preferred;
• Excellent communication and customer service skills;
• Must be familiar with medical terminology;
• Strong data entry skills.
• Excellent communication and customer service skills

Other Information

• Reliable transportation is essential