North Phoenix Branch Office Manager in Phoenix, Arizona at West USA Realty, Inc.

West USA Realty operates as a comprehensive real estate brokerage, delivering services in residential real estate, new home sales, luxury home offerings, property management, and commercial transactions. Celebrating its 38th anniversary, West USA Realty has been committed to providing exceptional real estate services throughout the state of Arizona. We proudly rank among the top brokerages nationally, and we hold the distinction of being the highest-producing privately owned brokerage in the state of Arizona.

Our office manager plays a vital role as the heart of our remote real estate office. This leader is not just responsible for what happens in the office, but also for guiding the team toward success. With a solid background in the industry and a deep understanding of real estate license law and practices, our Office Manager is well-equipped to make informed decisions. They thrive on customer service interactions and connect effortlessly with people, showcasing excellent communication skills. Juggling various tasks each day is part of the excitement, and they shine when it comes to independently solving problems. Additionally, they carry themselves in a professional manner, dressing and speaking appropriately to inspire confidence within the office environment.

Duties and responsibilities

• Recruit & Retain Agents
• Training
• Hire & Sever Agents
• Risk Reduction

• Make coffee for the office (all employees in the office do this)organize conference rooms, kitchen and meeting areas
• Morning of office meeting: put out extra cups, paper towels, plates, etc. (after meeting, help ensure the meeting room is clean, chairs pushed in, etc.)

• Walk through the office, when time permits & coverage available to ensure office is clean, etc
• Policy Enforcement

• Supervise staff
• Additional duties as assigned.

Qualifications

• 3 years of Real Estate industry experience (Active License and/or Broker’s License preferred)
• Above average recruiting skills required
• Excellent computer skills. Proficient in MS Office applications such as Word, Excel and Outlook.
• Strong leadership, management and organizational skills.
• Ability to lead office meetings.
• Bachelors or Master’s degree or equivalent experience.
• Exceptional verbal and written communication skills.
• Proactive, positive attitude.

Working conditions

Active real estate office which requires interaction with many agents on a daily basis. This job may require long hours looking at a computer screen. May be required to cover for staff or travel to other offices to assist. Hours are Mon. thru Fri. 8am – 5pm (w/1 hour lunch required).

Physical requirements

Ability to communicate & conduct interviews w/prospective agents many times throughout the day. Sitting at computer, assisting agents with requirements for files. Professional appearance.