Assistant Innkeeper at Landings Management, LLC – Newport, Rhode Island

About the Role:

The Assistant Innkeeper plays a vital role in ensuring the smooth and efficient operation of Vacation Newport by supporting the Innkeeper in daily operations tasks. This position focuses on maintaining high standards of cleanliness, comfort, and guest satisfaction throughout the property. The Assistant Innkeeper will oversee housekeeping operations, coordinate with staff, and assist in managing guest services to create a welcoming and hospitable environment. Ultimately, this role contributes significantly to the reputation and success of the inns by delivering exceptional service and maintaining a well-run facility.

The Assistant Innkeeper role is perfect for someone who thrives in a warm, guest‑focused environment and loves creating memorable experiences. Nestled in the heart of Newport, RI, this position offers the chance to be part of a charming coastal inn where hospitality, history, and personal connection come together every day. Ideal candidates enjoy wearing many hats, engaging with travelers from around the world, and taking pride in the details that make a stay exceptional.

Minimum Qualifications:

• Previous experience in housekeeping or hospitality services.
• Basic knowledge of cleaning techniques, safety standards, and sanitation procedures.
• Strong organizational skills and attention to detail.
• Ability to communicate effectively with guests and team members.
• Legal authorization to work in the United States.

Preferred Qualifications:

• Experience working in an inn, bed and breakfast, or similar accommodation setting.
• Familiarity with property management software or reservation systems.
• Customer service training or certification.
• Ability to handle minor maintenance or repair tasks.
• Flexibility to work varied shifts including weekends and holidays.

Responsibilities:

• Perform housekeeping duties to ensure all guest rooms and common areas are clean, orderly, and well-maintained.
• Assist in managing daily operations including guest check-ins and check-outs, reservations, and responding to guest inquiries or concerns.
• Coordinate with housekeeping staff to schedule cleaning, maintenance, and restocking of supplies efficiently.
• Maintain inventory of cleaning supplies, linens, and other necessary materials, placing orders as needed to avoid shortages.
• Support the Innkeeper with administrative tasks.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Landings Management LLC is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, familial status, marital status, protected Veteran status or any other characteristic protected by law.