On-Call Banquet Server at Marcus Clayton LLC – St Louis, Missouri

JOB OVERVIEW:

As a Banquet Server with Le Meridien St Louis Clayton, you will be responsible for the final set-up of the banquet room and service of food & beverage in a friendly, courteous, and professional manner in accordance with the high standards of the hotel and brand.

ESSENTIAL JOB FUNCTIONS:

• Set up banquet room as instructed by Supervisor to include linen, serviceware and glassware.
• Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
• Greet guests and respond to requests in a friendly and courteous manner.
• Serve the food and/or beverage in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet. Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.
• Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
• Replenish beverages as necessary and check with guests for overall satisfaction.
• Once banquet is complete, reset banquet room according to Supervisor’s specifications to ensure the readiness of the room for the following function.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

REQUIRED SKILLS & ABILITIES:

• Ability to communicate effectively both verbally and in writing
• Positive Attitude with a team first mentality
• Ability to maintain high levels of professionalism; treat others with respect and consideration regardless of situation.
• Ability to manage difficult or emotional customers or situations; includes ability to respond promptly to guest requests
• Basic knowledge of food & beverage preparations, service standards, and etiquette.
• Knowledge of table settings and serviceware
• Ability to remember, recite and promote a variety of menu items
• Ability to transport up to 30lbs through a crowded room on a continuous basis