Medical Office Assistant (permanent full-time) in Aylmer, Ontario, Ontario at East Elgin Family Health Team

• Greet and communicate with patients in an efficient, professional, and respectful manner.
• Schedule patient, specialist, and diagnostic testing appointments.
• Revise providers' schedules as needed and communicate with patients impacted.
• Prepare referral, consultation, information, and invitation letters.
• Provide administrative support to the development, implementation, monitoring, and evaluation of treatment education, counselling, and health promotion programs and services.
• Input, scan, maintain, update, retrieve, and track patient information.
• Prepare file disclosures.
• Generate invoices for uninsured services and receive and process payments.
• Generate reports.
• Create EMR forms.

Minimum Qualifications:

• Medical Office Assistant Certificate and/or 2-3 years' experience in a health setting (primary care clinic preferred, but will also consider specialist and dental clinics).
• Experience using an Electronic Medical Record (EMR) system
• Excellent customer service skills.
• High capacity for patience and empathy.
• Expert communication and interpersonal skills.
• Strong team player with a collaborative mindset.
• Fluency in English.
• Ability to attend work regularly and on-time.

Preference will be given to applicants who:

• are fluent in Low German
• have experience with TELUS PS Suite