IT Project Coordinator at Jzanus Consulting – Garden City, New York

Job Overview
We are seeking a highly organized and detail-oriented IT Project Coordinator that will support, and drive development initiatives focused on enhancing healthcare revenue cycle operations. This role serves as a critical liaison between business stakeholders, department leaders, clients, and the development team. The coordinator will assess client needs, gather detailed requirements, organize project resources, and ensure successful execution of technology solutions that improve efficiency, compliance, and financial performance within the revenue cycle.

Key Responsibilities

Project Coordination & Management

Assist in planning, organizing, and managing IT development projects from initiation through completion.
Maintain project schedules, timelines, task lists, and resource assignments to ensure projects remain on track.
Coordinate cross-functional meetings, document action items, and ensure timely follow-up.
Track and report project progress, risks, and milestones to leadership and stakeholders.
Requirements Gathering & Client Needs Assessment

Work closely with clients, internal teams, and department leaders to understand operational challenges and improvement opportunities.
Conduct discovery sessions, workflow analyses, and stakeholder interviews.
Translate business needs into clear, structured requirements, user stories, process documentation, and functional specifications for developers.
Validate requirements and ensure alignment with business goals and compliance standards.
Stakeholder Communication & Collaboration

Serve as a communication bridge between technical teams and non-technical stakeholders.
Facilitate regular updates, presentations, and project briefs to leadership and clients.
Ensure all departments are aligned on project scope, timelines, and deliverables.
Build positive working relationships with internal departments, clients, and vendors.
Development Support & Quality Assurance

Provide developers with well-organized information, documentation, and data needed to begin work.
Participate in sprint planning, backlog grooming, and testing activities as needed.
Support QA and UAT by coordinating testing schedules, gathering feedback, and verifying that solutions meet requirements.
Assist in developing training materials, user guides, and implementation documentation.
Project Completion & Post-Implementation Review

Track project handoff, deployment, and go-live activities.
Ensure all parties understand new processes, system updates, or workflow changes.
Conduct post-project evaluations to identify lessons learned and opportunities for future improvement.
Maintain organized project documentation for audit, compliance, and future reference.
Education & Experience

Bachelor’s degree in Healthcare Administration, Information Technology, Business, or related field preferred.
1–3+ years of experience in healthcare revenue cycle, IT project coordination, or business analysis.
Experience supporting development or technology implementation projects is highly beneficial.
Skills & Competencies

Strong understanding of healthcare revenue cycle processes (registration, charge capture, billing, coding, payment posting, denials, etc.).
Excellent communication skills with the ability to translate technical language into business-friendly terms.
Detail-oriented with strong documentation skills and organizational abilities.
Ability to manage multiple tasks, meet deadlines, and work with cross-functional teams.
Familiarity with project management tools (Jira, Trello, Asana, MS Project, etc.) is a plus.
Proficient with Microsoft Office Suite (Excel, Word, PowerPoint) and/or other documentation tools.
Key Attributes

Proactive, collaborative, and adaptable.
Strong analytical and problem-solving abilities.
Comfortable working in a fast-paced environment with shifting priorities.
Passion for improving healthcare operations and leveraging technology to enhance outcomes.
Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Physical demands (sedentary)

• Stationary position: Must be able to remain in a stationary position for prolonged periods (e.g., eight-hour shift) while working at a computer.

• Repetitive motion: The employee must be able to constantly operate a computer and other office productivity machinery, which requires repeating motions that may include the wrists, hands, and/or fingers.

• Communication: Must have the ability to frequently communicate (verbally and in writing) to exchange accurate information with peers, direct supervisors, and client(s).

• Vision: Must possess near visual acuity to constantly review computer screens, medical records, and other digital documents.

• Mobility (occasional): The person in this position may occasionally need to move about inside their dedicated workspace to access books, papers, or office machinery.

Work Environment Requirements

Dedicated workspace: Must provide a secure, and quiet workspace that is free from distraction and ensure PHI is protected.
Connectivity: Must maintain a reliable, high-speed internet connection at minimum of 200 Mbps and a functional office setup.
Environmental conditions: No adverse environmental conditions are expected.