Automotive Technician - Johnson Volvo Cars Durham - Southpoint in Durham, North Carolina at Hol-Dav Inc

Essential Responsibilities

(Include, but are not limited to:)

• Receive and review repair orders, clarifying concerns with the Service Advisor or Dispatcher as needed.
• Diagnose vehicle concerns accurately and perform repairs efficiently in accordance with manufacturer and dealership standards.
• Complete maintenance and repair services while meeting established quality and productivity expectations.
• Inspect vehicles for additional maintenance, safety, or repair needs and communicate findings to the Service Advisor.
• Collaborate with the Parts Department to obtain required parts and materials in a timely manner.
• Properly document all diagnostic procedures, repairs performed, parts used, and recommendations in the repair order.
• Preserve and tag warranty or requested parts in accordance with manufacturer and dealership requirements.
• Perform road tests when appropriate to verify concerns and confirm repair quality.
• Maintain current knowledge of manufacturer technical bulletins, repair procedures, and emerging vehicle technologies.
• Participate in manufacturer training, dealership training, and continuing education to enhance technical knowledge and skills.
• Maintain a clean, organized, and safe work area while following all dealership safety policies and environmental regulations.
• Comply with all federal, state, local, manufacturer, and dealership policies and procedures.

• Previous automotive repair experience; level of experience will determine placement within our technician career path.
• ASE Certification preferred; manufacturer certifications are a plus.
• Strong diagnostic, mechanical, and problem-solving abilities.
• Ability to efficiently prioritize multiple repair orders in a fast-paced environment.
• Excellent verbal and written communication skills with the ability to work effectively with service advisors, managers, and fellow technicians.
• Strong organizational skills with exceptional attention to detail.
• Self-motivated with the ability to work independently while contributing to a collaborative team environment.
• Basic computer proficiency and ability to learn dealership diagnostic and repair software.
• Valid driver's license with an acceptable driving record.
• Flexible schedule, primarily Monday through Friday with occasional Saturdays as business needs require.

Johnson Automotive E-Verify’s and is an Equal Opportunity Employer.

Safety Matters: all employment offers are contingent upon satisfactory completion of a Background Check, Drug Test, and clean Motor Vehicle Report.

Benefits to look forward to:

• Medical (3 choices), Dental (2 choices), Vision Insurance
• Employer-Paid Wellness Programs
• Employer-Paid and Voluntary Life Insurance
• Voluntary Short-Term and Long-Term Disability
• Voluntary Accident, Critical Illness and Hospital Insurance
• Healthcare HSA & FSA and Dependent Care FSA
• Employee Assistance Program (EAP)
• Pet Insurance, WillPrep Services, Travel Aid
• Paid Holidays
• Paid Time Off
• 401(k) with Match
• Referral Program
• Employee Discounts

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