BARBACK at GAIA USA LLC – Miami, Florida

JOB DESCRIPTION

The Barback supports the bar team by ensuring the bar area remains fully stocked, organized, and prepared for service. This role assists bartenders with operational tasks including replenishing supplies, maintaining cleanliness, and preparing ingredients and equipment. Working closely with the bartenders and service team, the Barback helps ensure efficient beverage service and contributes to delivering an exceptional guest experience that reflects GAIA’s service standards..

RESPONSIBILITIES

Essential Functions

• Assist bartenders in maintaining efficient and seamless beverage service during operating hours.
• Stock and replenish bar supplies including liquor, beer, wine, ice, garnishes, glassware, and bar tools.
• Prepare garnishes, juices, and other bar ingredients in accordance with service standards.
• Maintain cleanliness and organization of the bar area, including counters, sinks, storage areas, and equipment.
• Ensure glassware is cleaned, polished, and readily available for service.
• Remove empty bottles, trash, and used bar materials promptly to maintain a safe and organized workspace.
• Assist with restocking refrigerators, kegs, and storage areas throughout service.
• Support bartenders with basic service needs to ensure guests receive timely beverage service.
• Assist with opening and closing duties, including setup and breakdown of the bar.
• Monitor supply levels and communicate restocking needs to the bartending team or management.

Additional Responsibilities

• Assist with receiving and organizing beverage deliveries.
• Participate in inventory counts and stock organization.
• Maintain compliance with health, safety, and sanitation standards.
• Support colleagues during peak service periods and assist with operational duties as required.
• Report equipment issues, safety concerns, or low inventory levels promptly to management.
• Attend all required trainings and demonstrate competency in assessments.
• Perform other duties as assigned by management to support GAIA’s service excellence and operational goals.

PERSONAL COMPETENCIES

• Demonstrates reliability and accountability in completing assigned duties.
• Maintains a positive and team-oriented attitude.
• Communicates effectively with bartenders, servers, and management.
• Shows attention to detail in maintaining cleanliness and organization.
• Adapts to fast-paced operational needs and maintains professionalism under pressure.
• Demonstrates willingness to learn and develop knowledge of bar operations.
• Supports colleagues to ensure an efficient and collaborative work environment.

EDUCATION, EXPERIENCE AND SKILLS REQUIREMENTS

• Prior experience in luxury hospitality, fine dining, or craft cocktail bartending preferred.
• Strong knowledge of mixology, spirits, wine, and beverage service standards.
• Excellent communication and guest-service skills.
• Ability to work efficiently in a high-volume, fast-paced environment.
• Ability to stand and move for extended periods and lift up to 25 pounds.
• Certification such as ServSafe or equivalent preferred.
• Strong teamwork and collaboration skills.
• Ability to adapt to operational changes and follow established procedures.

PHYSICAL DEMANDS & WORKING CONDITIONS

Physical Requirements

• Frequently required to stand, walk, and move throughout the bar and restaurant areas for extended periods of time (up to 8–10 hours per shift).
• Regularly required to reach, bend, stoop, and lift or carry items up to 25 pounds such as cases of beverages, ice, or bar supplies.
• Must be able to safely handle glassware, bar equipment, and cleaning supplies.
• Manual dexterity required for handling bar tools and service equipment.
• Ability to hear and communicate clearly in a busy environment.

Work Environment

• Fast-paced luxury hospitality environment with moderate to high noise levels.

• Exposure to varying temperatures and bar-related equipment.

• Requires schedule flexibility, including evenings, weekends, and holidays.

• Possible exposure to cleaning agents, alcohol, and standard bar-operation materials.

The Company reserves the right, at any time with or without notice, to alter or change job duties, reassign or transfer responsibilities, or assign additional responsibilities as needed. From time to time, you may be directed to work on special projects or perform other duties as assigned that are necessary or important to the operation of the Company.

GAIA USA, LLC is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-Protected Characteristics, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship and immigration status, physical or mental disability, genetic information (including testing and characteristics), veteran status, military status, uniformed servicemember status or any other status protected by federal, state or local law (collectively “Protected Characteristics”). Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.