Director of Business Development at Crouse Hospital – Syracuse, New York

Since 1887, Crouse Health has been a leading healthcare provider in Central New York. We’ve combined a family-friendly culture with a passion to provide the best care, which creates an environment where both patients and team members feel valued. Crouse Health offers a full range of general and specialty care, inpatient and outpatient services, as well as community health education and outreach programs.

Crouse Health is hiring a Director of Business Development.

Schedule: Full Time, Days, 8:00am-4:30pm.

Pay Range: $125,000.00 - $150,000.00 / annual

Director of Business Development Position Responsibilities:

STRATEGIC GROWTH AND FINANCIAL ANALYSIS

• Develop rapid, defensible P&L analyses to evaluate physician recruitment, service line expansion, and new program opportunities for both Crouse Medical Practice and non-Crouse Medical Practice providers.
• Quantify expected volume, revenue, margin, capital requirements, and payback periods for proposed growth initiatives.
• Identify underperforming service lines and support turnaround, optimization, or exit strategies as appropriate.

PHYSICIAN RECRUITMENT AND NETWORK DEVELOPMENT

• Partner with executive leadership, service line leaders, Crouse Medical Practice, and Medical Staff Affairs to identify and prioritize physician recruitment needs aligned with strategic goals.
• Analyze referral patterns, referral leakage, and market opportunity to strengthen internal referrals and establish new referral relationships.
• Support strategies to improve alignment and integration between employed and independent physicians.

SERVICE LINE DEVELOPMENT AND PLANNING

• Collaborate with service line leaders to develop formal revenue and volume growth plans with defined targets, timelines, and accountability.
• Support analysis and planning for both revenue-generating and non-revenue service lines, including pathology, radiology, anesthesia, and other ancillary services, to optimize system contribution margin and operational efficiency.
• Assist with the evaluation and implementation of new clinical programs, procedures, and technologies.

CAPITAL, EQUIPMENT, AND PROGRAM EVALUATION

• Lead or support the vetting of new procedures, equipment, and technologies in cardiac, neuro, interventional radiology, surgical services, and other high-investment clinical areas.
• Partner with Finance and Operations to prioritize capital requests based on strategic alignment, financial return, capacity impact, and clinical need.
• Prepare business cases and recommendations for executive leadership and Board review.

MARKET INTELLIGENCE AND COMPETITIVE ANALYSIS

• Monitor and analyze market trends, competitor activity, payer dynamics, demographic changes, and regulatory developments that impact growth strategy.
• Provide actionable insights to executive leadership to inform strategic planning, partnership decisions, and long-range growth initiatives.

EXECUTION, MONITORING, AND ACCOUNTABILITY

• Translate strategic growth priorities into executable initiatives with clear owners, milestones, and performance metrics.
• Track performance against growth targets and adjust strategies based on results.
• Prepare presentations, analyses, and recommendations for executive leadership, Board committees, and strategic planning sessions.
• Assumes other duties as assigned by the Chief Executive Officer.

Director of Business Development Position Requirements:

• Bachelor’s Degree required.
• Minimum of 7-10 years of progressive experience in healthcare business development, strategic planning, finance or service line management required.
• Demonstrated experience developing business cases, financial models, and growth strategies in a hospital or health system environment.
• Experience working with physicians, service line leaders, and executive leadership teams.
• Proficient user of all MS Office programs and Outlook.

Benefits Overview:

• Medical, Dental, Vision, FSA, and 401K.
• Company paid life insurance.
• Tuition Assistance and Workforce Development Opportunities.
• Crouse Health Employee Assistance Program.
• Employee discounts on any Inpatient or Outpatient service, hospital cafeteria and pharmacy, and certain retailers.
• YMCA Subsidy program.