Portfolio Manager, HOA Management at The Nabo Group LLC – Puyallup, Washington

At The Nabo Group, we are committed to delivering exceptional community association management services tailored to the unique needs of the communities we serve. With a growing presence in Washington state, we combine strong local expertise with a modern, flexible work environment rooted in responsiveness, professionalism, and care.

Position Overview

We are seeking a detail-oriented and results-driven Portfolio Manager to oversee a diverse portfolio of HOA communities. This role requires travel throughout Puyallup, WA for site visits, meetings, and client engagement.

• Manage and optimize a portfolio of community associations to ensure client satisfaction, compliance, and long-term success.
• Serve as the primary point of contact for Board members, homeowners, vendors, and internal team members.
• Support annual budget development and financial oversight in coordination with accounting teams.
• Conduct regular property inspections and coordinate maintenance and capital improvement projects.
• Ensure adherence to governing documents, legal requirements, and company procedures.
• Participate in Board meetings (typically evenings) and provide timely follow-up and reporting.
• Maintain clear, proactive communication with clients and support staff.
• Perform other duties as assigned.

Qualifications

• 3+ prior experience in HOA or association management.
• Strong organizational, time-management, and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent written and verbal communication skills.
• Strong customer service mindset and the ability to interact professionally and empathetically with homeowners, board members, vendors, and internal teams.
• Proficient in Microsoft Office Suite, property management systems (i.e. CINC), and cloud-based platforms; with the ability to learn new systems quickly.
• Detail-oriented with experience coordinating vendors, tracking work completion, maintaining accurate records, and following established processes.
• Industry certifications such as CMCA are a plus.

What We Offer

• Flexible PTO
• 100% Paid CAI Membership
• Comprehensive Health, Dental, Vision insurance
• 100% Employer-paid Life and AD&D Insurance
• 401(k) Plan with company match and immediate vesting
• Annual professional development stipend
• And more...

The Nabo Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.