Insurance Navigator in Yakima, Washington at Triumph Treatment Services
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Job Description
Mon-Fri 8a-5p
The posted wage range reflects the full range for this role. Placement within the range is based on job-related factors, and new hires typically start below the midpoint.
"Ensuring Safety Excellence: In compliance with Washington State's ESSB 5123, we prioritize safety in our workforce by conducting controlled substance testing, including marijuana, for this position, which is deemed safety-sensitive.”
Make a Difference Every Day!
Help individuals access the healthcare they need by guiding them through insurance enrollment, renewals, and coverage options with clarity and compassion. As an Insurance Navigator, you play a critical role in removing barriers to care while ensuring accuracy, compliance, and continuous coverage for those we serve.
Our Ideal Co-Worker
Our ideal co-worker is compassionate, team-oriented, and committed to the people we serve. You communicate openly, support your colleagues, and bring curiosity, accountability, and respect to your work. You value collaboration over competition and believe recovery is possible for everyone.
What Sets Us Apart
As one of Washington’s longest-running providers, we offer a true continuum of care—from treatment and outpatient services to recovery housing and long-term support. Our integrated, wrap-around model allows staff to gain diverse experience while helping clients build stable, sustainable lives in
recovery.
Why Our Staff Love Working Here
Staff find deep fulfillment in witnessing real transformations: people regaining confidence, reconnecting with family, and rediscovering hope. Whether through lived experience or professional passion, our team shares a purpose-driven commitment to making a meaningful difference every day.
Benefits That Support You
We invest in our team with medical, dental, and vision coverage, a supportive and values-driven culture, paid time off that starts accruing on day one, and much more—because caring for yourself is essential to caring for others.
Position Summary:
The Insurance Navigator assists persons served in accessing and maintaining health insurance coverage, with a focus on Washington Apple Health (Medicaid) and Washington Healthplanfinder programs. This role provides fair, accurate, and impartial enrollment assistance, eligibility screening, and benefits education while collaborating with internal teams and external partners to prevent coverage gaps. The position requires Washington State–mandated Navigator certification and ongoing training to ensure compliance with privacy, enrollment, and consumer assistance standards.
CORE COMPETENCIES
Collaborates with Others
Collaborating cohesively and in a helpful manner to accomplish shared objectives alongside peers.
Acting with Empathy and Compassion
Genuinely understand and respect for others' perspectives and emotions. Strive to foster a culture of compassion, empathy, and support that extends beyond our walls.
RESPONSIBLITIES
QUALIFICATIONS AND REQUIREMENTS
Education:
Experience:
Licenses/Certificates/Registration:
WORKING CONDITIONS
Benefits:
We offer a comprehensive benefits package (full time employees) including:
- Medical, dental, vision, life, and supplemental insuranceHealth savings, flex spending, and dependent care accounts401K with employer matchingGenerous PTO and holiday pay
For additional information on benefits:
https://triumphtx.org/wp-content/uploads/2025/12/EE-Benefit-Summary-12.10.25.pdf
Triumph Treatment Services complies with federal and state laws and applicable discrimination regulations based on any protected class as defined by law. Triumph Treatment Services specifically does not discriminate on the basis of sex, race, creed, religion, color, national origin, age, honorably discharged veteran or military status, sexual orientation including gender expression or identity, non-job related sensory, mental or physical disability, or the use of a trained guide dog or service animal by a person with a disability. This holds for all employment opportunities at Triumph Treatment Services.