Adventure Team Member in Blaenau Ffestiniog, Wales at Zip World

A little bit about Zip World

At Zip World our aim is to create extraordinary experiences for our visitors, and our team members. Whether you’re working as an instructor, behind check-in or at one of our restaurants, every day you will be helping to make the visitor experience at Zip World, one to remember.

We are a customer-focused and engaging organisation operated by a group of genuine, adventurous, energetic individuals, all working together to be the best at what they do. When you work with us, it’s important that you have the right skills, knowledge, and experience but it's also vital that you have the right attitude too.

We are proud to be part of the B Corp family, which reflects our dedication to balancing profit with purpose. This status recognises our commitment to high social and environmental standards, transparency and accountability.

A little bit about our site in Blaenau Ffestiniog

We are proud that Zip World Llechwedd is located within a World Heritage Status area. Our incredible location features glimpses of well-preserved history and heritage at every turn, and it’s our mission to ensure everyone who enters Llechwedd leaves richer in knowledge.

What will you be doing?

As an Adventure Team Member you will be working on our world-class adventures, helping to create extraordinary experiences for our visitors.

You will be kitting up, clipping on, delivering safety briefs and everything in between, all while delivering extraordinary customer service.

What you’ll need?

• A ‘customer first’ attitude, with drive and enthusiasm to achieve extraordinary visitor experiences.

• Safety conscious, with a professional outlook.

• Energetic and enthusiastic with the ability to work with other colleagues in a dynamic working environment.

• Must like working outdoors in all weathers

• Commutable – which may mean having your own transport as some of our sites are remote without public transport links.

What you’ll receive in return

Zip World is a fantastic place to work, and the benefits are as impressive as they are unique. Here are just a few:

• Comprehensive training and support to succeed in your role

• Company pension scheme

• Flexible working patterns

• Easy to use staff app to access rota’s, extra shifts and holiday requests

• Free employee assistance programme

• Mountain Equipment uniform

• Free and discounted access to all Zip World adventures

• Staff discounts at Zip World food & beverage outlets

• Branded clothing discounts

• Incentives and discretionary bonus payments

• Regular and fun social events throughout the year

• Staff accommodation for those willing to relocate

• Discounted gym membership

If this sounds like your ideal job, and you would like to be part of something great, then we would love to hear from you.

Application Process

Interviews to be held – all successful applications will be invited to attend an interview.

Training & inductions – if you are successful, you will be invited to attend one of our 5 - day paid training programs at the site in Blaenau Ffestiniog. We will teach you everything you need to start your journey as an Adventure Team Member.

Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.

For our candidate privacy policy, please refer to the following link: https://www.zipworld.co.uk/privacy-policy-candidate