TECHNICAL SPECIALIST - AOH LAB at Aultman Health Foundation – ORRVILLE, Ohio

Entity: Aultman Orrville Hospital

Position Summary:

Uses technical expertise and training to maintain the overall quality and timeliness of the services rendered. Assists in directing personnel and resources in the most efficient manner and assumes responsibility for ensuring ongoing quality control, quality assurance, and proficiency testing within departmental standards. Performs a variety of routine and complex laboratory procedures using standard and specialized techniques, instrumentation, and equipment on a wide variety of biological specimens to assist the physician in the diagnosis and treatment of patients. Exercises professional judgment to recognize, prioritize and facilitate varying test requests and workload in an efficient manner. The Technical Specialist assumes responsibility and accountability for the accuracy of procedures performed.

Department Summary:

The Laboratory provides clinical testing in the areas of hematology, coagulation, immunohematology urinalysis, chemistry and toxicology. Primary testing clients include the Emergency Department, Same Day Surgery, various Aultman Orrville Hospital inpatient departments, in addition to serving Aultman Health System outpatients and Aultman Laboratory Services Clients. This highly automated clinical laboratory offers an extensive test menu and performs close to 350,000 tests a year.

Job Qualifications:

• Bachelor of Science degree, including twelve-month training in an approved program for Medical Laboratory Science, with certification as a Medical Laboratory Scientist by an approved certifying agency or Bachelor of Science degree with MLT certification and/or necessary experience to be designated as a registry eligible MLS.
• Minimum 5 years’ experience working in a clinical laboratory preferred.
• Minimum 2 years’ leadership experience preferred

• Willingness and ability to fill the CLIA role of Technical Consultant, Technical Supervisor, and General Supervisor as defined by CAP for the following testing areas:
  • Chemistry
  • Coagulation
  • Blood Bank
  • Hematology
  • Urinalysis
  • Serology
  • Toxicology

Department Specific Qualifications:

Job Skills:

• Highly organized
• Detail oriented
• Strong multitasking abilities
• Quick learner
• Ability to handle high stress/fast paced work environment
• Work effectively with coworkers
• Strong communication skills
• BALS CPR Certification

Department Specific Job Skills:

Responsibilities & Expectations:

• Maintain competence in the following test areas and work in staffing when the need arises.
  • Chemistry
  • Coagulation
  • Blood Bank
  • Hematology
  • Specimen Processing
  • Urinalysis
  • Serology
  • Toxicology
• Oversees all aspects of the Hematology, Urinalysis, and Coagulation, Blood Bank, Chemistry, Serology departments including but not limited to accreditation and quality.
• Works with peers and leadership to achieve hospital and departmental goals.
• Introduces and demonstrates new procedures, programs, and equipment to departmental and other hospital staff as appropriate.
• Works with Laboratory Coordinator to oversee the selection, training/orientation and evaluation performance of staff. Makes recommendations for personnel actions.
• Develops, implements, and evaluates the quality and critical aspects of service programs/modalities provided by the department including quality control and takes appropriate action to report and address identified issues.
• Works with the Laboratory Coordinator to monitor and maintain compliance with all regulatory requirements, accreditation standards and hospital policies.
• Maintains department and equipment and seeks to develop new program enhancements and strategies.
• Performs blood collection by venipuncture and micro-collection techniques.
• Collaborates with Policy Tech specialist and Laboratory Coordinator to develop laboratory policies and procedures.
• Works closely with the Laboratory Coordinator to ensure the Laboratory’s operational excellence and ensures that quality services are delivered in accordance with applicable policies, procedures and professional behavior standards.
• Problem solve issues that impact departmental/organizational goals and patient care delivery.
• Actively participate in departmental and hospital committees and meetings as appropriate.
• Organizes and directs the daily activities of the laboratory and supervises the technical staff
• Responsible for coordinating all technical, logistical, and administrative functions to ensure prompt and accurate testing and reporting of results for all laboratory samples within established timeframes
• Works with Lab Coordinator to train new employees.
• Delegates or resolves technical problems and ensures that remedial action is taken and documented when tests do not perform to specifications and that patient results are only reported when tests are functioning properly
• Assigns and reviews the workflow of all technical staff
• Approves overtime, no-lunches, and requests to leave early if the Laboratory Coordinator is not present.
• Exercise professional judgment to recognize, prioritize and facilitate varying test requests and workload in an efficient manner.
• Orders supplies
• Mentor students and new employees by providing a positive experiential learning environment.
• Think critically and work efficiently in high stress situations
• Communicate effectively with colleagues, nursing units, providers, and laboratory leadership.
• Uses Tools and Tones for High Reliability in order to promote a culture of safety.
• Accepts responsibilities and maintains an attitude conducive to a cooperative and productive work environment.
• Other duties as assigned.
• Adheres to all policies described in the Aultman Hospital Code of Conduct and Employee Handbook.
• Abide and engage in the Aultman Leadership Promise, ACE.
  • Act - Meet with staff monthly.
  • Communicate - Share information.
  • Engage - Include colleagues in change initiatives.
• Abide and engage in the Aultman Leadership Values.
  • Live our Mission - Demonstrate and support our mission and values in our day-to-day leadership.
  • Think Strategically - Understand and communicate the vision and strategy.
  • Lead with Integrity - Earn and give trust by being direct, truthful and admitting when wrong.
  • Expect Excellence - Focus, align and build effective teams by attracting and retaining top talent.
  • Inspire to Make a Difference - Set personal examples of good work ethic and motivation.
  • Achieve Success - Set goals and motivate the team toward greater commitment to those goals

Working Conditions:

• Work eight to twelve hours a day. This unit requires 24/7 coverage.
• >75% of time spent in supervisory functions

Department Specific Working Conditions:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, gender identity, sexual orientation or protected veteran status.

Hazardous Exposure Category: Select Category I

Category I – Includes tasks that involve exposure to blood, body fluids, or tissues.

All procedures or other job-related tasks that involve an inherent potential for spills or splashes of, or mucous membrane or skin contact with blood, body fluids or tissues are Category I tasks. Use of appropriate protective measures is required for every employee engaged in Category I tasks.

Department Specific Responsibilities & Expectations:

Physical Addendum: Please place one “X” in the appropriate box for the requirement.