General Clerk I-01111 at Professional Performance Development Group – Portsmouth, Virginia

About Company:

Since 1984, Professional Performance Development Group (PPDG) has been proudly Serving Heroes by connecting exceptional healthcare professionals with rewarding opportunities across military, federal, and commercial healthcare facilities. Guided by our core principles of excellence, integrity, and collaboration, we are dedicated to delivering high-quality staffing solutions that strengthen the delivery of patient care nationwide. Rooted in a culture of Linked Prosperity, PPDG values the success of our clients, employees, and partners alike—offering competitive compensation, comprehensive benefits, professional growth, and a cooperative workplace built on trust, respect, and service. As a proud Department of Defense Partner Employer and participant in the Military Spouse Employment Partnership (MSEP), PPDG remains committed to supporting our Nation’s Finest through meaningful careers that make a lasting impact.
Job Title:

General Office Clerk

Reports To:

TBD

Provides Direct Support To:

Sewells Point Medical Center, VA

Duty Hours:

0630 through 1900 Monday through Friday. MSS Personnel shall work 8.5 hour shifts each day, including a 30-minute uncompensated meal break, between the range of hours listed above based on the needs of the MTF.

SUMMARY: Provides reception and administrative support in non-direct patient care areas and various departments of a medical treatment facility, major command or Government staff office.

EDUCATION:

• High school diploma or General Educational Development (GED) equivalency.

EXPERIENCE:

• At least 6 months of experience in office setting

JOB DUTIES AND RESPONSIBILITIES:

The duties include but are not limited to the following

• A fully qualified typist with a minimum of 50 WPM is required.

• General telephone etiquette, and excellent communication and customer service skills.

• General office administrative and clerical skills to perform receptionist duties and answer telephones.

• Ability to communicate effectively, both orally and in writing.

• Greetings customers/visitors at the front desk, information center or other office setting.

• Answers main office phone line. Directs telephone calls to an appropriate section for assistance.

• Take messages as required and relay messages to staff.

• Arranges and schedules meetings for customers and staff members as required.

• Obtains, updates and files departmental records/reports. Ensure completeness, accuracy, and consistency within established guidelines.

• Enter data from various sources (reports, equipment displays, printouts, forms, etc.) into the appropriate computer system. Print reports at a required interval as directed by staff.

• Files, retrieves, and collates documentation as requested by staff.