Courtyard Pittsburgh Downtown - Front Desk Agent at Aimbridge Hospitality – Pittsburgh, Pennsylvania

Courtyard Pittsburgh Downtown - Front Desk Agent

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Youre the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether its a quick question or a big request, youre all about making their stay unforgettable.
• Communication Champ: You know how to get the message acrossclearly, confidently, and with a smile. Whether its chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, youre already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

Located 1,600 feet from the David L. Lawrence Convention Center, Courtyard by Marriott Pittsburgh Downtown offers complimentary WiFi. PNC Park is 0.8 mi from the property while Heinz Field is 1.6 mi away. All rooms include a work desk, hairdryer, small refrigerator, coffee maker and high ceilings. A flat-screen TV and cable channels is also included. Housed in a historic building, the Courtyard Pittsburgh Downtown features The Bistro which offers Starbucks coffee and healthy food to take away. The GoBoard in the lobby helps guests self-service and get directions to nearby places of interest as well. An outdoor patio is also available for guests. The property also has 3 meeting rooms. An area shuttle with pick-up and drop service within 1 mi of the property is also offered for guests' convenience. The property is 1,600 feet from the Amtrak Station and the T station on Wood street, offering easy access to local public transport. Courtyard Downtown Pittsburgh is 18 mi from the Pittsburgh International Airport.

Application deadline for Colorado positions: