Roastery Production & Fulfillment Associate in Rochester, New York at Salzman Group Inc

About Us

Salzman Group Inc. (Whole Latte Love) is a family-owned business based in Rochester, New York and the fastest-growing e-commerce retailer of luxury espresso machines, coffee, and specialty coffee accessories. For more than 25 years, we have been passionate about helping customers create café-quality coffee experiences at home through exceptional products, education, and customer support.

Our company has been recognized nationally, being named one of America’s Fastest Growing Online Shops by Statista, America’s Best Online Shops 2026, and America’s Best Customer Service 2024–2026 by USA Today.

We foster a collaborative, team-oriented environment focused on innovation, accountability, and growth, while creating opportunities for our employees to develop and succeed.

Position Summary:

We are seeking a motivated and detail-oriented Roastery Production & Fulfillment Associate to join our dynamic coffee roasting team. This hands-on role is essential to the daily operations of our roastery to ensure high standards in production, cleanliness, organization, and order fulfillment. The ideal candidate is a team player with a strong work ethic, enthusiasm for coffee, and a desire to grow with the company.

Responsibilities:

Coffee Production

• Roast coffee in accordance with established roast profiles and quality standards.
• Bag and label roasted coffee accurately and efficiently.
• Maintain roasting and bagging logs for traceability and compliance.

Order Fulfillment & Processing

• Pick, pack, and ship customer and wholesale orders on schedule.
• Prepare shipping labels and ensure all orders are complete and accurately fulfilled.
• Work with inventory and sales systems to process orders and manage workflows.

Receiving, Inventory & Organization

• Receive incoming shipments of green coffee and other materials; unload, move, and properly store them in designated areas.
• Accurately enter received items into inventory tracking systems.
• Monitor and rotate inventory of green and roasted coffee, packaging materials, and supplies.
• Conduct regular inventory counts and assist in reconciling discrepancies.
• Organize and maintain clean and efficient workspaces throughout the roastery.

Facility Maintenance & Cleaning:

• Clean and sanitize equipment, work surfaces, and common areas daily.
• Follow food safety protocols and contribute to maintaining a tidy, safe, and efficient environment.
• Assist with basic equipment maintenance under supervision.

Qualifications:

• Previous experience in a coffee production, warehouse, or manufacturing environment preferred
• Strong attention to detail and organizational skills
• Ability to lift 50 lbs and perform physically active tasks
• Comfortable working in a fast-paced and physically demanding environment
• Familiarity with inventory software and/or shipping platforms is a plus
• Interest in specialty coffee and a desire to learn and grow within the company

Work Environment:

• This is a physically active role requiring manual labor and prolonged periods of standing
• Work is conducted in a roastery and warehouse environment

Perks of the position:

• Paid training provided
• Competitive health and dental insurance plans
• 401(k) plan with (Company contribution after 1 year)
• Vacation time, sick time, and paid holidays
• Fully stocked kitchen and beverages available for employees
• DoorDash DashPass membership
• Employee discounts on espresso machines, coffee, and accessories
• Work alongside a passionate, knowledgeable team within the coffee industry