Case Manager - FACT at Suncoast Center – St. Petersburg, Florida

Suncoast Center is Where Good Changes Happen

For over 80 years, Suncoast Center has been providing emotional wellness services to individuals and families. Our employees thrive in an environment where diversity and inclusion are a priority. We pride ourselves on supporting the growth and development of our staff, including continuing education and a supportive team environment.

We support community members who are at most risk for long-term psychiatric hospitalizations. This multidisciplinary team provides a wrap-around approach to support adults with severe and persistent mental illness. We meet clients in their homes and neighborhoods, with the goal of helping them to maintain stability and be successful within the community.

Case Manager Responsibilities and Competencies include:

• Collaborate with clients with severe and persistent mental illness to develop realistic, effective, and measurable treatment plan goals and objectives, with appropriate time frames
• Use of solution-oriented intervention strategies and principles of recovery, as well as respectful and competency-based language and interaction with clients, their families, and other support networks
• Ensure that clients have basic needs met, including housing, legal advocacy, medical/dental services, financial support, activities of daily living skills, vocational assistance, leisure activities, substance abuse treatment and other services on their individualized treatment plan
• Assist clients in managing their physical and mental health, connecting them to services and benefits, and overcoming barriers to these services and benefits.
• Complete and maintain documentation in a timely and accurate manner, within agency and program standards
• Participate in 24/7 on-call response system to provide crisis intervention as requested
• Participate in daily team meetings, individual and group supervision, and organizational meetings, updating program staff on client progress and concerns
• Coordinate with client’s family members and other community supports to ensure needs are met
• Deliver medications to clients as needed
• Maintains productivity level in accordance with agency standards
• Demonstrate consistent excellence in clinical skills
• Accomplishes individual goals
• Other job duties as assigned

Minimum Qualifications and Position Requirements:

• Education: Bachelor’s degree in Social Work, psychology or related human service
• Experience: At least one year experience with individuals with a severe and persistent mental illness. Excellent clinical skills with a recovery orientation.
• Must be 21 years of age.
• Negative Drug Screening prior to hire and throughout employment.
• Clear Criminal Background Check throughout employment with Suncoast Center and local checks prior to hire and annually, along with DCF Level II prior to hire and as required by DCF
• Clear Florida Driver’s License Motor Vehicle checks prior to hire and annually with acceptable driving record throughout employment. Must possesses reliable vehicle, valid registration, and valid vehicle insurance.
• Computer Literate

Working Conditions:

• Exposure to extreme heat and humidity during the summer months
• On-call covering nights, weekends, and holidays, as requested
• Schedule may be irregular, based on client availability
• Work is primarily off site in client’s homes and community locations
• Required to drive own car and/or company vehicle. Must meet established insurance requirements.

Some of our Benefits:

• Free Clinical Supervision for Licensure
• 80 Hours of Paid Time Off within first year, and biannual increases thereafter
• 10 Paid Holidays
• Medical, Dental, and Vision Insurance Plans
• Voluntary Life Insurance
• Company paid, Life, Accidental D & D, and Long Term Disability
• Retirement Plan with up to 5% matching
• Voluntary Short Term Disability
• Mileage Reimbursement
• Continuing Education, Training, and Certification opportunities

Be part of our Mission!

We are proud of the work that we do and it takes a great team to make it happen! If you are interested in one of our open positions, we'd love to start the conversation.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Check out our website at www.suncoastcenter.org

Suncoast Center is a drug free workplace and follows all federal regulations related to marijuana use

All positions require a screening through the Clearinghouse. This site was implemented under the directive of House Bill 531 (2025). https://info.flclearinghouse.com/