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What is the role of a Modern Work Consultant – Teams Voice (m/f/d) at Skaylink?

The Modern Work Consultant – Teams Voice (m/f/d) position at Skaylink is a Full-time or part-time position opportunity in the Consultant field.

Where is this Modern Work Consultant – Teams Voice (m/f/d) job located?

Köln, Nordrhein-Westfalen, 50667, Germany

What type of employment is offered for this Modern Work Consultant – Teams Voice (m/f/d) role?

Full-time or part-time position

What is the expected salary for this Modern Work Consultant – Teams Voice (m/f/d) job?

Compensation will be discussed during the hiring process.

Modern Work Consultant – Teams Voice (m/f/d) job near me in Köln, Nordrhein-Westfalen at Skaylink | Jobs and Employment

Modern Work Consultant Teams Voice (m/f/d)

Are you the person who can make enterprise voice systems actually work at scale? Join our team as a Modern Work Consultant – Teams Voice and support enterprise customers across the DACH region in designing and delivering modern cloud-based telephony solutions using Microsoft Teams. You will help organizations replace and modernize legacy PBX systems by building reliable, scalable, and high-quality voice communication environments.

In this role, you will work on Microsoft Teams Phone projects including PBX migrations, SIP/VoIP integrations, and enterprise voice architecture design, ensuring seamless and stable communication for complex organizations.

This role is based in Romania with the possibility of working in a hybrid or remote setup.

Your responsibilities

Implement and configure Microsoft Teams Phone solutions for enterprise DACH customers.
Design scalable and resilient voice architectures for modern communication environments.
Lead or support migrations from PBX systems to Microsoft Teams Phone.
Integrate SIP trunks, VoIP systems, and existing telephony infrastructure into Microsoft Teams.
Configure and manage SBCs (Session Border Controllers).
Monitor call quality and troubleshoot issues using CQD and Call Analytics.
Ensure stable operation and continuous improvement of Teams Voice solutions.
Collaborate with customers and internal teams on solution design and delivery.

Your second Focus

In addition to Teams Voice, you can bring experience or interest in one of the following areas:

SharePoint – information architecture, digital workspaces, and migration support.
Collaboration governance – policies, lifecycle management, compliance, and Microsoft 365 standards.
Power Platform – process automation, integration, and low-code solutions.
AI solutions – Azure AI and Copilot scenarios for process optimization and innovation.

What you bring

Must-have skills:

At least 3 years of hands-on experience with Microsoft Teams Phone in enterprise environments.
Experience with PBX-to-Teams migration projects.
Strong understanding of VoIP, SIP, and enterprise telephony architectures.
Structured, solution-oriented approach to customer projects.
C1-level German and strong English communication skills, both required for customer communication.
Curiosity and interest in modern Microsoft cloud technologies.

Nice-to-have skills:

Experience with Microsoft 365 collaboration tools (SharePoint, OneDrive, Power Platform, Copilot).
Experience with Microsoft Teams administration and voice analytics tools.
Knowledge of Microsoft 365 governance and security concepts.
Experience with hybrid or cloud-based telephony architectures.

Hey, we are Skaylink.

Join us on our Cloud Journey!

We bring together Europe's best experts in cloud solutions and digital transformation. The diversity of our backgrounds, cultures and skills is our trump card and central to our ambitious goals and great successes. With us, it doesn't matter whether you wear a blouse, polo shirt or hoodie - what counts is your personality, expertise and passion. You will contribute in your own way to ensuring that we are and remain one of the leading providers in the field of cloud technology!

In line with our customer dedication, we attach great importance to accompanying projects with style and the utmost care - we don't do things by the book. That's why we offer our customers a fast and secure path to the cloud with customized frameworks and innovative methods.

What you get from us

Purpose – using your expertise (in projects at renowned companies such as BMW Group, Henkel or KWS)

Flexibility – finding your balance (e.g. hybrid and/or remote work, flexible working hours)

Development – constantly improve yourself (e.g. Skaylink Campus, development reviews and employee surveys)

Innovation – contribute your ideas to advance

Equipment – get off to a good start (e.g. high performance Windows laptops and a company cell phone if required)

Support – Feel good (e.g. Employee referral program, Regina Maria, meal vouchers, pension plan)

Events – get together and celebrate (e.g. summer and Christmas parties, team events, cross-company tech talks)

Together – We are Skaylink!

You + Skaylink = Perfect Match?

Then apply - even if you don't meet all the requirements! All we need is your CV and we can't wait to read about you.

We look forward to the (Cloud) Journey with you!

Modern Work Consultant – Teams Voice (m/f/d) in Köln, Nordrhein-Westfalen at Skaylink

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