Building Lot Attendant at Oregon Pacific Bank – Eugene, Oregon

JOB SUMMARY: To greet and direct clients and vendors upon arrival. To always represent the Bank with the highest level of integrity and professionalism, while ensuring client safety and satisfaction.

JOB SPECIFICATIONS:

Required: Oregon Department of Public Safety Standards and Training Completion Certificate

Education: High school graduate or equivalent

Experience: Previous similar experience in a professional setting is preferred

ESSENTIAL FUNCTIONS:

• Responsible for greeting and assisting clients upon arriving
• Follows safety procedures and maintains a safe work environment
• Conduct general patrols of the branch perimeter, as required

• Arrange for a service to remove trash and other unwanted items from the premises

• Reports any suspicious activity promptly to Red Caps or Cahoots
• Patrols and manages the branch parking lot, including:

• Daily sweep of lot
• Report graffiti to supervisor for quick removal
• Reports unpermitted vehicles to tow company
• Professionally acknowledge and redirect unauthorized motorists

• Verify visitor, contractor and vendors upon arriving
• Accompany employees to their vehicles when leaving work after dark as needed
• Assist with incoming and outgoing mail packages
• Teamwork:

• Support co-workers whenever help is needed to provide the highest level of client service
• Works cooperatively with local vendors, law enforcement, and code enforcement officers as required
• Other duties as assigned

WORK CONTEXT:

• Ability to concentrate and focus on essential functions in appropriate priority order is required.
• Requires interaction with clients and co-workers in sometimes difficult circumstances requiring patience.
• Requires being punctual, dependable, detail oriented and responsible for work outcomes and results. Requires standing for long periods.
• Requires contact with others by telephone conversations, use of electronic mail, and face-to-face discussions.
• Requires completion of assigned on-line training courses with a passing percentage.
• Professional environment requiring appropriate professional attire and demeanor.
• Work is performed indoors and outdoors.

SKILLS:

• Ability to work independently and as part of a team
• Ability to communicate orally in an effective, professional manner
• Competency in extensive face-to-face contact with the public
• Competency in providing exemplary client services in a professional manner
• Ability to work in varied environmental conditions (e.g. heat, cold, wind, rain)
• Ability to work in an upright standing position for long periods of time
• Ability to tolerate stress
• Ability to quickly and easily navigate the property/building as required to meet job functions
• Ability to lift up to 20 lbs.
• Ability to work hours as scheduled
• Ability to handle confrontation in a calm and professional manner
• Ability to react quickly to adapt to a variety of situations

RELATIONSHIPS:

• Responsible to the Operations Supervisor for fulfillment of functions and responsibilities.

• Contact with clients and the public in a professional manner that will enhance the overall marketing effort of the bank.

CORE BEHAVIORS for DELIVERING ON THE PROMISE:

• Be Genuine. Conduct yourself in a consistent, honest and compassionate manner at all times.
• Work Ethic. Be willing to go the extra mile for the client, whether internal or external.
• Influence. Be an active player in participating, building and contributing to service.
• Continuous Learning. Commit to gaining knowledge, skills and experience on an ongoing basis in order to better serve the client, increase personal satisfaction and improve the Bank.
• Team Play. We win together. Individuality is encouraged to advance and enrich the work of the team.
• Problem Solving. Being creative, problem-solving mentality to every situation. See alternatives, take the initiative and assume responsibility for your actions.
• Communication. Keep others informed and up to date. Actively listen and learn from each other.
• Have a Sense of Community. We firmly believe that we’re only as strong as the communities we serve. Your involvement is an important part of who we are.

Oregon Pacific Bank is an Equal Opportunity Employer and does not discriminate on the basis of race, color, sex, sexual orientation, gender identity, age, religion, national origin, physical or mental disability, or veteran’s status.