Operations and Executive Support Manager at SISTERLOVE, INCORPORATED – Atlanta, Georgia

Reports to: Administration & Operations Director and indirectly, Chief Executive Officer (CEO) and Vice President of Administration & Operations
Hours per Week: 40 (Full-Time)
Location: Atlanta, GA (Primarily in-office)

About SisterLove

SisterLove, Inc. (SLI), headquartered in Atlanta, GA, and with offices in South Africa, has been at the forefront for 33 years, leading intersectional work in racial justice, sexual and reproductive justice, and women’s rights as human rights. We collaborate with leading organizations such as Gilead Sciences, Merck, Johnson & Johnson, ViiV Healthcare (GlaxoSmithKline), Janssen, the US Centers for Disease Control (CDC), PEPFAR, UNAIDS, Emory University, Ford Foundation, Elton John AIDS Foundation, Planned Parenthood Federation of America, JSI, amfAR, and many others.

Position Overview

SisterLove is seeking a Operations and Executive Support Manager to oversee key operational functions while also serving as a strategic partner to executive leadership. This hybrid role combines office administration, operational oversight, and executive support, ensuring efficient internal processes and high-level administrative support.

This position will report directly to the Administration & Operation Director while also working closely with the CEO, Vice President of Administration & Operations and Senior Management Team. The ideal candidate will be a highly organized, detail-oriented professional with strong leadership skills, administrative experience, and a commitment to SLI’s mission.

Key Responsibilities

Executive & Board Support

• Manage the CEO’s schedule, ensuring efficient calendar management and appointment coordination.
• Serve as a primary liaison between the CEO and internal/external stakeholders, including the Board of Directors.
• Draft, edit, and manage correspondence for the Directors, VPs and/or Leader Team.
• Coordinate Board meetings, including drafting minutes, preparing materials, and arranging logistics.
• Assist in planning and executing high-level meetings, retreats, and strategic planning sessions.
• Maintain confidentiality and discretion in handling sensitive organizational matters.

Operations & Administration

• Act as the primary administrative point of contact for the organization, handling inquiries and directing requests as needed.
• Manage office functions, including ordering supplies, handling inventory, and overseeing office maintenance across multiple locations.
• Oversee vendor relationships and ensure timely invoicing and payments.
• Coordinate IT support, ensuring office equipment and technology infrastructure function efficiently.
• Maintain updated records for office supplies, contracts, leases, and service agreements.

Financial & Accounting Support

• Work with the Finance and Operations team to track expenditures and ensure financial compliance.
• Process invoices, budget reconciliations, and office-related financial transactions.
• Manage financial documentation related to vendor payments, expense reimbursements, and operational costs.

Facility & Property Management

• Oversee maintenance, repairs, and security for SisterLove’s properties.
• Liaise with contractors and service providers for facility needs, including cleaning, security, and IT support.
• Ensure compliance with safety regulations, insurance policies, and organizational standards.
• Coordinate space planning and office relocations when necessary.

Special Projects & Strategic Initiatives

• Manage and execute organizational special projects as assigned by executive leadership.
• Assist in event planning, outreach, and partnership development.
• Maintain up-to-date information on organizational programs and initiatives to support executive decision-making.

Required Skills & Qualifications

• Bachelor’s Degree in Business Administration, Management, or a related field.
• 5+ years of experience in an administrative, operational, or executive support role.
• Strong proficiency in Microsoft Office (Word, Excel, PowerPoint) and project management software.
• Experience with vendor management, office administration, and financial processing.
• Excellent written and verbal communication skills.
• Ability to prioritize multiple responsibilities in a fast-paced environment.
• Strong organizational and leadership skills, with attention to detail and problem-solving abilities.
• Experience handling confidential and sensitive information with discretion.
• Ability to work independently and collaboratively
• Must reside in Georgia and have reliable transportation.