Customer Experience Associate - English in Noida, Uttar Pradesh at Brevo

At Brevo, were not just building a CRM. With our technology, were helping millions of organizations build lasting relationships with their customers.

From emails and SMS to WhatsApp, Chat, and Marketing Automation, our tools are intuitive, powerful, and built to scale with every ambition. We give businesses a clear view of the customer journey, so they can focus on what matters: connection.

As a certified B Corp, were proud to grow with purpose, committed to high standards of social and environmental impact, not just performance.

Today, more than 500,000 businesses across 180 countriesfrom NGOs like Amnesty International to global brands like Carrefour, eBay, Louis Vuitton, and Michelintrust Brevo to engage their audiences, cut through complexity, and deliver results. Our reliable technology and 75+ integrations help them create unparalleled customer experiences, without the usual tech headaches.

In 2024, we reached 179M ARR with nearly 1,000 team members worldwide. And were just getting started!

Join as a Customer Experience Associate and be the bridge between our technology and our customers, managing interactions across phone, email, and chat. Resolve customer concerns efficiently while ensuring a positive experience.

If you have a strong customer service background, excellent communication skills, and the ability to work independently and collaboratively while providing top-notch service and putting customers first, we’d love to hear from you.

If you don’t meet all the requirements below but believe this opportunity matches your expectations and experience, we still encourage you to apply!

Whoever you are, wherever youre from, if this role speaks to you, wed love to hear from you.

At Brevo, were proud to be an AI-first company. Still, every application is carefully reviewed by a member of our team.