Referral Coordinator at Silicon Valley Medical Development – Los Gatos, California

Silicon Valley Medical Development is currently seeking a talented Referral Coordinator to join our growing team!

Pay: $25.55/hr - $32.00 /hr

Location: Los Gatos, CA

Shift: M-F, 8am -5pm

Silicon Valley Medical Development, (SVMD) LLC is a growing provider organization with community-based ambulatory care clinics and medical practices in Santa Clara County.

SVMD seeks to coordinate care that best fit the needs of the communities we serve, with like-minded people who want to simplify the healthcare experience. With a commitment to teamwork and quality, together we can offer exceptional care to our patients.

The Referral Coordinator is responsible for supporting all elements of referral and authorization to include validating patient's health plan eligibility and obtaining authorization for all services and procedures in office and external facilities. Contacting patients and scheduling into the Epic system. Contacting clinical staff to coordinate peer to peer calls between Physicians and the health plan as need

The Referral Coordinator will work as an educator, healthcare resource, and patient advocate to ensure patient care is coordinated and managed appropriately. He/she will refer patients to external physicians/specialist, serve as a liaison to the physician and coordinate care across the healthcare continuum.

• A minimum of 5 years of experience in healthcare (acute care or ambulatory care organization), preferably experience in referral coordination or utilization management
• Knowledge and experience with Electronic Medical Record (EMR). Experience with AllScripts or Epic is highly preferred
• Able to effectively communicate with patients to ensure follow-through with referrals via phone communications