FSU - Kitchen Lead in Tallahassee, Florida at BISCUIT BELLY LLC
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Job Description
WHO WE ARE
Maple Street Biscuit Company is a fast-casual breakfast and lunch restaurant built around great food, genuine hospitality, and making a positive impact in our communities. We believe in serving up more than just a great meal. We're here to help people, serve others, and create a place where our team and guests feel right at home.
Our Kitchen Lead are key players in bringing the Maple Street experience to life. Working alongside the General Manager and Director, our KL helps lead the team, keep the restaurant running smoothly, and create an environment where great food, genuine hospitality, and good times come together.
They play an important role in people, guest experience, and restaurant operations, helping the team deliver an experience that keeps our guests coming back and our team proud to be part of Maple Street.
WHAT WE ARE LOOKING FOR
You're a leader who knows how to get things done while bringing good energy to the shift. You lead from the front, jump in when the team needs you, and know that a great restaurant starts with great people, great food, and consistent execution.
You can see both the big picture and the small details. You care about your team, your guests, and the success of the restaurant, and you're ready to step up when the General Manager isn't there.
HOW YOU SHOW UP THROUGH OUR CORE VALUES
Boldly authentic
You set the example, and you always show up to give your best because it's who you are. You show up 100% yourself, communicate honestly, and make the people around you better.
Relentless hospitality
Hospitality starts in the kitchen. You know the plate you send out is the guest's whole experience, and you hold that standard and help your team do the same.
Chase big. Keep it fun.
High standards and good energy aren't opposites here. You push for excellence and still make the shift something people look forward to, every single day.
WHAT YOU'LL BE DOING
Lead the restaurant
Lead the day-to-day restaurant operation and keep the team focused on the shift.
Open and close the restaurant and step up as the leader on site when the General Manager is away.
Set the tone, hold the team accountable, and lead by example.
Keep food, service, cleanliness, organization, and guest experience up to standard.
Jump in wherever you're needed to keep the restaurant moving.
Handle guest concerns with genuine hospitality and find solutions.
Communicate company initiatives and make sure the team knows what's happening and why.
Master the line
Work with the General Manager on plans that support the long-term success of the restaurant.
Communicate inventory needs and manage food and paper orders.
Stay on top of labor and scheduling needs.
Manage prep and production to meet demand while keeping waste down.
Build strong relationships with guests, team members, leaders, vendors, and the community.
Hold the standard
Make sure food quality, service, cleanliness, food safety, and speed of service stay on point.
Lead the team in following food and sanitation practices and company policies.
Keep the restaurant ready for health and safety inspections and lead the team through them when needed.
Notice what needs attention and speak up when there are equipment, product, safety, or operational issues.
WHERE THIS GOES
This job is a launchpad, not a landing spot. Kitchen Lead is the last step before running your own restaurant, and we built it that way on purpose. Master the product, prove you can teach it to anyone, and hold the standard when no one's watching, and you're exactly who we're building our next wave of General Managers from. When you're ready for that next step you'll have a know how labor, scheduling, ordering, and leading people.
WHAT WE'RE LOOKING FOR
At least 1 year of experience leading and developing a team; restaurant experience preferred
Proven ability to lead, coach, and develop a team
Experience working in a fast-paced, tight-margin operation
Strong organization and attention to detail
Strong communication, interpersonal, and leadership skills
Budgeting, forecasting, and sales experience preferred
Manager-level Food Safety Certification and required alcohol certifications
Comfortable with basic math and computer systems
Valid driver's license
Able to stand and walk for up to 8 hours, including stairs
Able to lift up to 50 lbs.
Comfortable working in a loud, fast-paced restaurant environment
Must be able to pass a background check
English reading, writing, math, and computer skills required
Maple Street Biscuit is an equal opportunity employer. We believe the best teams are built on diverse perspectives, backgrounds, and experiences and we're committed to creating a workplace where everyone belongs.