Complex Claim Specialist, E&S General Liability in United States at Jobgether

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Complex Claim Specialist, E&S General Liability in United States.

This is a senior-level claims handling role focused on managing complex and high-severity Excess and Surplus (E&S) General Liability cases. You will oversee both litigated and non-litigated commercial liability and excess claims, ensuring accurate evaluation, investigation, and resolution strategies. The role requires deep expertise in coverage analysis, risk transfer, and litigation management, with responsibility for guiding claims through their full lifecycle. You will work closely with legal counsel, experts, and internal stakeholders to ensure optimal outcomes while maintaining strong customer service standards. Operating in a fast-paced and detail-driven environment, you will be a key decision-maker in high-impact claims scenarios. This position is ideal for an experienced claims professional who thrives in complex, high-value insurance environments.

• Manage end-to-end handling of complex commercial general liability and excess liability claims, both litigated and non-litigated.
• Analyze coverage issues, insurance contracts, and risk transfer opportunities to ensure accurate claims interpretation and reserving.
• Conduct thorough investigations of claim facts and circumstances, including coordination with external experts and legal counsel.
• Develop and execute effective resolution and negotiation strategies to achieve optimal claim outcomes.
• Ensure timely and accurate reserving practices aligned with exposure assessments and case developments.
• Collaborate with internal and external stakeholders, maintaining clear and professional communication throughout the claims lifecycle.
• Participate in mediations, trials, and other legal proceedings as required, including occasional travel.
• Identify, evaluate, and escalate high-severity exposures and coverage concerns as appropriate.

• 10+ years of experience handling commercial general liability claims, including both litigated and non-litigated matters.
• At least 3+ years of experience managing complex, high-severity or excess liability claims.
• Strong expertise in E&S insurance lines and coverage analysis, including risk transfer evaluation.
• Bachelor’s degree or equivalent professional experience in insurance or claims handling.
• Deep technical knowledge of claims processes, legal frameworks, and liability assessment.
• Excellent written and verbal communication skills with the ability to engage effectively at all organizational levels.
• Strong negotiation skills and ability to influence outcomes while maintaining professional relationships.
• Proficiency with digital claims systems and paperless claim management platforms.
• Adjuster license as required by jurisdiction.
• CPCU or AIC certification preferred.
• Strong analytical thinking and ability to manage complex, high-stakes claim environments.

• Competitive salary ranging from 120,000 to 155,000 USD annually based on experience and qualifications
• Comprehensive medical and dental insurance coverage
• Life insurance coverage for employees and eligible dependents
• 401(k) retirement savings plan
• Flexible spending accounts for healthcare and dependent care
• Paid time off and holidays
• Career development and advancement opportunities within a growing organization
• Inclusive and diverse workplace culture focused on respect and collaboration