Assistant Director of Mental Health Residential Services in Chicago, Illinois at Envision Unlimited

Summary:

The Residential Clinical Supervisor is a member of administrative team responsible for directing recovery-oriented treatment for clients placed in Envision Unlimited’s residential facilities. Responsible for program planning/implementation and evaluation of program, providing direct supervision and training to mental health residential staff and interns, and coordinating/maintaining overall efficiencies of the program/residences. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Essential Responsibilities, include but are not limited to:

• Responsible for participating in decision making on an administrative level in conjunction with the Director of Mental Health.

• Responsible for overseeing that DHS, CARF, and other governmental regulations are in compliance, in regard to the Mental Health (MH) Residential Program, on a monthly basis.

• Responsible for assisting with the development of policies and procedures, program planning, implementation, and evaluation of the MH Residential Program to ensure recovery-oriented services are provided to all members.

• Responsible for maintaining Key Performance Indicators for MH Residential Program.

• Responsible for proving direct supervision and training to MH residential staff, while maintaining supervision logs for each staff member; Responsible for overseeing House Managers and their case management responsibilities.

• Provide supervision to student interns as authorized by the Director of Mental Health

• Responsible for carrying out progressive corrective action with residential staff members as needed.

• Responsible for overseeing staff/shift scheduling and payroll approval and providing shift coverage as needed.

• Responsible for building and maintaining a registry for external shift coverage to account for call-offs and coverage shortages.

• Responsible for monitoring MH residential staff productivity targets and documentation completion as required to meet agency goals, accreditation standards and funder requirements.

• Responsible for interviewing, hiring, and coordinating, and/or directly training, new MH residential staff members and interns.

• Responsible for working with MH intake coordinator to ensure that the census at each residential facility is maintained at capacity.

• Will attend weekly supervisions with Director of Mental Health and meetings as requested, participate on committees, and collaborate on marketing and outreach efforts.

Clinical Expectations:

• Will work with MH Intake Coordinator to schedule interviews, assessments, and orientation with possible new residential clients.

• Will provide and document crisis interventions and additional risk assessments, as needed, and will complete incident reports when appropriate within a 24hr period.

• Ensure all services provided are in accordance with client’s individual treatment plan.

• Enter, maintain, and update client information in Envision Unlimited’s Electronic Health Record (Quantum). i.e. face sheet, treatment plan, and diagnoses.

• Assess and oversee referral transitions into MH residential facilities.

• Will complete and maintain compliance with all clinical documentation related to assigned caseload.

• Complete required productivity targets and documentation on a timely basis, including clinical documentation, service reporting, and note approvals for assigned houses/staff.

• Will serve as the LPHA reviewing and signing off on IM-CANs developed by other staff as applicable.

• Attend all scheduled clinical meetings including Group Supervision, Clinical Staff team meetings and All Staff meetings.

Overall Job Performance Functions:

• Demonstrate flexibility and adaptability with changes to program needs and schedule as the need arises.

• Participate in/attend committee meetings as assigned.

• Attend special events for clients and assist as needed.

• Attend internal and/or external trainings when available and approved (minimum of 15 hours/year). Be prepared to present information from outside trainings to clinical staff.

• Inform Director of Mental Health of any condition that impacts the safety and wellbeing of clients served. Seek assistance as necessary to mitigate risk.

• Adhere to all the Policies and Procedures of Envision Unlimited.

• Maintain confidentiality according to the Illinois Mental Health code and Confidentiality Act at all times.

• Seek out supervision as needed.

• Maintain a professional attitude in conduct, and when interacting with other staff, clients, and outside personnel.

• Demonstrate conduct and behaviors consistent with agency mission and policies.

• Adhere to social worker/counselor code of ethics.

• Respond sensitively to the diverse populations of the agency, including persons with disabilities and/or mental health issues.

• Arrive to work, meetings, and all work-related functions on time. Report any absence, tardiness, or schedule change to supervisor as soon as possible. Maintain appropriate attendance record using Paylocity.

POSITIONS SUPERVISED:

Residential Services Staff

OTHER EXPECTATIONS

Employees shall respect the diversity of all individuals (e.g., clients, co-workers, stakeholders) and refrain from any form of discrimination and/or based upon a person’s legally protected characteristics or conduct, including but not limited to race, color, religion, sex, national origin, age, disability, sexual orientation, and gender identity or expression.

Employees share the responsibility of creating and maintaining a welcoming, supportive, and inclusive work environment.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all employees so classified.

EDUCATION, SKILLS, and/or EXPERIENCE:

Minimum Qualifications: Assistant Director of Residential Services must have a master’s degree in social work, counseling, psychology, or related field. Must have at least 5+ years’ experience in the social service field. Must have minimum 1 year supervisory/managerial experience and must have strong oral/ and written communication skills.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, physical requirements may include standing, walking, and sitting; seeing, hearing and listening; clear speech; dexterity and use of hands and fingers.

WORK ENVIRONMENT

The work environment described here is representative of that an employee encounters while performing the essential functions of this job.

The noise level in the work environment is usually low to moderate. The work environment may include any or all of the following: working alone; working with others, verbal contact with others and face-to-face contact.