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Builder Starts Coordinator in Phoenix, Arizona at Arizona Appliance and Home

NewSalary: $20.00 - $23.00/hrJob Function: Admin/Clerical/Secretarial
Arizona Appliance and Home
Phoenix, Arizona, 85034, United States
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Job Description

Job Description

Role purpose: Create an accurate, complete, and traceable starting record for every builder start so downstream Order Service work begins with the right contract, program, job, and scheduling information.

Primary Accountabilities
  • Own centralized receipt, logging, validation, and timely routing of builder starts across assigned programs.
  • Protect order accuracy by confirming starts against current contracts, packages, pricing rules, and required builder documentation before handoff.
  • Maintain a visible intake queue and promptly identify incomplete, duplicate, conflicting, or out-of-program starts.
  • Provide a complete, documented handoff to the assigned Order Service representative and preserve source records in the designated system or folder.
  • Surface recurring intake defects and builder-document issues so leaders can improve upstream standards and handoffs.
Measures of Success
  • Starts processed within the agreed service window.
  • First-pass completeness and accuracy of start records.
  • Age and visibility of unresolved intake exceptions.
  • Quality of handoff documentation and correct assignment.
  • Reduction in recurring start-entry defects.
Minimum Qualifications
  • High school diploma or equivalent.
  • One or more years of customer service, order entry, administrative support, or related experience preferred.
  • Demonstrated accuracy in high-volume data entry and document comparison.
  • Working proficiency with Outlook, Excel, Word, shared files, and the ability to learn BisTrack, Package AI, builder portals, and internal ticketing tools.
Working Conditions

Office-based work involving frequent use of a computer, phone, electronic records, manuals, and binders; sustained attention to detail; and extended periods of sitting. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions.

What we offer:

  • 🩺 Medical, Dental & Vision Benefits
  • πŸŽ‰ Company-Paid Holidays
  • πŸ’° 401(k) Retirement Plan
  • πŸ›οΈ Employee Discounts
  • 🎈 Fun Employee Events & Activities
  • 🀝 Supportive, Team-Focused Culture

Monday through Friday 8-4 or 9-5

Job Location

Phoenix, Arizona, 85034, United States

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